You are responsible for ensuring the security of the personal information held on your computer, mobile or other device.
Access to and permitted uses of our websites and mobile apps
Access to and use of our websites and mobile apps is not guaranteed and may be restricted or blocked without prior notice for maintenance, operational or technical reasons.
You may only access and use our websites and mobile apps to view the availability of our goods and services for your personal and domestic purposes and to transact lawful and authorised business with Air New Zealand and for no other purpose.
You must not use our websites or mobile apps to make an unauthorised, false or fraudulent booking and you must not take any action that could interfere with the normal operation of our websites or mobile apps.
Your use of our websites and mobile apps must not infringe the intellectual property rights of any person.
The material on our websites and mobile apps is protected by copyright law and the names and logos are trade marks and are protected by trademark law. Air New Zealand retains all intellectual property rights worldwide to the software, technology, processes, materials and products on our websites and mobile apps. You must not use, copy, monitor, modify, transmit, store, extract, publish or distribute any material on or accessed via our websites or mobile apps without prior written permission from Air New Zealand; except that you may print (or download onto a single computer or device) one copy only of information that is directly relevant to a booking you have made or a product or service you have purchased, or genuinely intend to purchase.
Third party websites, features, products and services
Our websites and mobile apps contain promotional information about third party products and services and links to (and frames of) third party websites. Air New Zealand does not endorse third party websites or third party products and services and has no liability in respect of your dealings with third parties. You maintain full responsibility for your dealings with third parties and your use of third party websites, applications, products or services. If Air New Zealand assists you with a third party booking; or with the use of or purchase of a third party application, product or service, we do so in our sole capacity as agent for the third party.
Limitation of liability
Subject to claims available under consumer protection laws, Air New Zealand is not be liable (in negligence, tort, breach of contract, or otherwise) for any loss or damage (including direct or indirect loss, or special or consequential loss) arising out of or in connection with:
- the use of (or inability to use) our websites or mobile apps by you or anyone else; and or
- the breach in the security of your computer, mobile or other device or the access to any information held on your computer, mobile or other device by unauthorised third parties.
Nothing in these Website and Mobile App Terms and Conditions shall exclude or limit our liability for death or personal injury caused by negligence or for fraud and fraudulent misrepresentation.
To the fullest extent permitted by law, Air New Zealand makes no warranties (express or implied), and makes no representations, with respect to:
- the availability of our websites, mobile apps, website functions and or mobile app functions for your use;
- inability to access or use our websites or mobile apps due to lack of network coverage or connectivity;
- website and mobile app disruptions, defects and technical errors that may occur from time to time;
- viruses and other harmful elements that may be present on websites, software and servers and mobile apps; and
- third party websites, applications, products and services.
Laws of New Zealand apply