vijayc said... Hi it was one the worst experience with jucy cruise as we late for 5 minutes to get cruise at 1 :05 as my son was not well and they did not get us and for next cruise they charge us $234nzd and they were not helpful at all. It was heavy raining on that day. When all passengers were getting ready to get cruise that time people were in queue for 10 min on heavy rain with kids but the cruise were not ready to get on board. I had complained about it all but the worst customer service. I would never recommend anyone to go with Jucy cruise any other jucy service. When I sent them an email about my experience they never replied me and its been 15 days. I also talked to customer service care number but they were not able to give call to any manager and I talked to cruise manager JOHN Paul but he was not helpfull at all and was blaming us for everything. I will never recommend anyone in my family, or friends or any one my known who want visit milford sound. Never go to JUCY. worst experience I will never go with jucy for my lifetime. I will in Wellington and from my community I will share my experience with everyone so people don't make mistakes to choose JUCY.
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