Soak up the soothing healing benefits of a Deluxe Lake Spa at Rotorua Polynesian Spa...
Take a relaxing soak in natures own sanctuary with a visit to the Polynesian Spa.
Boasting an exclusive location tucked away on the shores of Lake Rotorua, you'll be treated to gorgeous views as you unwind and slip into the hot pools.
Try the cold plunge pool for hydrotherapy to detoxify, alternating between the four Rachel spring alkaline mineral hot pools, which include a Priest Spring acidic mineral hot pool known to help relieve muscle aches and pains and nourish the skin.
Take a moment to relax on the geothermally heated recliners or in the large indoor relaxation lounge, and when you're done you have full access to premium changing facilities with towels, secure lockers, beautiful soap, shampoo and hairdryers provided.
Known to attract people from all over the world and recognised as one of the top 10 spas in the world, come and see for yourself what all the fuss is about!
All prices are shown in NZD ($)
Thank you for visiting and for sharing your feedback. We’re pleased you enjoyed the setting and the clarity of our geothermal waters. As a New Zealand hot springs experience, our facilities and amenities are designed a little differently, with a strong focus on preserving our natural environment and protected heritage buildings. Your comments around the wash areas and amenities have been shared with the team, and we appreciate you taking the time to offer your perspective.
It was very clean and relaxing. Friendly staff.
My husband and I went and spent half a day there just roaming from one pool to the next. The lounge chair was pleasantly comfortable and ergonomic. The only wish I have is that it has more shaded area. At times it can be super hot from the sun. Winter will be perfect here.
The facility is beautiful! BUT! We arrived at 9:30 PM, thinking the facility closed at 11:00 PM, which would give us nearly 1.5 hours to enjoy. We were informed that pool use needed to stop by 10:45 PM, which was fine since we’d need time to shower anyway. However, at 10:00 PM, we were suddenly told we had only 30 minutes left. As a result, we barely spent 40 minutes in the pool and spent the whole time worrying about the clock. Overall, it was a very disappointing experience.
Hi Tanya. Thank you for your feedback. We close at 11pm which means everyone needs to be showered, dressed and on their way out by then. We start our evening pool emptying and cleaning procedures at 11pm when our night maintenance crew comes on. You should have only been asked to vacate the pools and proceed to the changing rooms at 10:40/10:45 pm though which would have given you an extra 10 minutes. We will certainly bring this up to our pool management team. We are sorry to see that this made became anxious around time instead of enjoying your soak. Hopefully you can return for a really long soak and come visit us earlier in the day.
A pool for everyone from hot and inviting Sulphur to lukewarm luxury its an experience you don't want to miss. Grab an ice-cream from the café on your way out to top off your visit.
Copyright © 2026 Bookme Limited.
This award identifies a business with a high level of professionalism, a keen awareness of the impact it has on the environment and a commitment to a customer centric approach.
This award is evidence of a sophisticated tourism business that consistently exceeds visitor expectations. Their proactive leadership and management ensure the business's focus on continuously improving their economic, social and environmental performance to create genuine, constantly evolving and sustainable tourism experiences.
This award recognises the best sustainable tourism businesses in New Zealand. It denotes exceptional customer experiences at the heart of everything the company does. This business is leading the way in making the New Zealand tourism industry a world class sustainable visitor destination.
When you see the Qualmark logo, your activity of choice is endorsed by New Zealand Tourism's official quality assurance organisation and backed by leaders in the industry. It's your trusted guide to iconic activities and experiences that are awarded for their exceptionally high level of quality, safety and sustainability.
This item will be deleted immediately. You can't undo this action.

njgong from China wrote on 04 December 2025
gong
温泉的环境非常优美,温泉水质清澈,但泡完温泉后的洗浴环境需要改善,最好提供一些护肤品,借鉴日本温泉