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Gift Wairakei Terraces - Thermal Hot Pools

4.8
2599

Gift this fantastic experience, and create memories to last a lifetime.

Experience Wairakei Terraces hot pools - a geothermal wonderland with healing and curing properties and one of New Zealand's premier geothermal locations... Adults Only (14yrs +) Opening hours Friday to Wednesday: 8:00am - 9:00pm Thursday: 8:00am - 7.00 pm

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Authenticated Reviews & PhotosAll of our reviews are from people who have booked and paid for this activity thru Bookme

Authenticated Reviews & PhotosAll of our reviews are from people who have booked and paid for this activity thru Bookme

5 Stars
2125
4 Stars
366

4.8

2599 reviews

Showing all 2599 authenticated Bookme reviews

Lorraine from New Zealand wrote on 03 April 2025

Amazing place

Went here for first time in March. What a wonderful relaxing experience. Would highly recommend.

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Seemeen Bolton from New Zealand wrote on 05 June 2025

Amazing, relaxing, refreshing 😌

A very relaxing and refreshing place with a great atmosphere. It was also really clean and well kept and the staff were really friendly and helpful. We really did not want to leave, my husband says that he would move to Taupo just to come here everyday.

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hazelh from New Zealand wrote on 03 June 2025

Wairakei Terraces Thermal Hot Pools!

Had great time at Wairakei Terraces Thermal Hot Pools. The place is absolutely heaven on earth. Very friendly and accommodating staff. They even help me to charged my GoPro, so that I can continue taking beautiful photos. The best place in Taupo to visit specially in winter.

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cirus from New Zealand wrote on 05 June 2025

Wairakei family visit

All I can say is that even though it was nice to visit the pools, the staff service was horrible at the canteen/eatery. Staff refused to provide service since we were "wet" we dried down, put on clothes and even had jandals on our feet before entering, and yet we were told to stand outside until we were dry before we would be assisted. This was truely demeaning. We decided to call it a day and visit another place where we were gladly assisted upon arrival. As a local to the community, this reflect poorly to tourism.

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chopper from New Zealand wrote on 04 June 2025

Nice BUT

Great venue for its purpose.. Needs a better cleaning out regime.. Over a.couple visits of weekends and on Fridays after apparent Thursday night clean out, still lots of mess on the floor of all pools where trees over hang. Particular ethnicities wearing street clothing in pools, I get it but totally unusual. Best time in the morning when numbers are minimal.. Otherwise busy weekends... Packed..

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Qualmark Certification

This award identifies a business with a high level of professionalism, a keen awareness of the impact it has on the environment and a commitment to a customer centric approach.

This award is evidence of a sophisticated tourism business that consistently exceeds visitor expectations. Their proactive leadership and management ensure the business's focus on continuously improving their economic, social and environmental performance to create genuine, constantly evolving and sustainable tourism experiences.

This award recognises the best sustainable tourism businesses in New Zealand. It denotes exceptional customer experiences at the heart of everything the company does. This business is leading the way in making the New Zealand tourism industry a world class sustainable visitor destination.

When you see the Qualmark logo, your activity of choice is endorsed by New Zealand Tourism's official quality assurance organisation and backed by leaders in the industry. It's your trusted guide to iconic activities and experiences that are awarded for their exceptionally high level of quality, safety and sustainability.

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