We are here to help

Travel requirements

Check the vaccination and testing requirements for travel within New Zealand or internationally before you book and fly.

Arrivals & departures

The latest Air New Zealand flight status updates.

Credit and refunds

Details on arranging a credit, using your credit, and our refund policy.

COVID-19 info hub

Please visit our COVID-19 hub for important travel updates.

Flights are just the beginning


70,000+ hotels to holiday homes. Earn Airpoints Dollars and access Airpoints member discounts.

Rental cars

Earn or pay with Airpoints Dollars, Price Match Guarantee and easy cancellations.

Travel insurance

Add peace of mind to your journey with the choice to pay with Airpoints Dollars.

See what's happening

Try the Christchurch Trip Starter

Try the Christchurch Trip Starter

Get travel inspiration tailored to your interests. Discover why Christchurch should be your next New Zealand trip. 
More flexibility for travel around New Zealand

More flexibility for travel around New Zealand

To give you more peace of mind and confidence, we've added even more flexibility into our domestic seats.


Grow your Airpoints Dollar balance with over 50 Airpoints Partners on the ground.


See the latest Greenlight deals on Grabaseat.

*From 14 December 2021 you will need to show proof of either being fully vaccinated against COVID-19 or a negative COVID-19 test taken within 72 hours of departure.

Couple kayaking on Lake Rotoiti image courtesy of Waimarino Kayak Tours