We are here to help

Travel requirements

Check the vaccination and testing requirements for travel within New Zealand or internationally before you book and fly.

Arrivals & departures

The latest Air New Zealand flight status updates.

Credit and refunds

Details on arranging a credit, using your credit, and our refund policy.

COVID-19 info hub

Please visit our COVID-19 hub for important travel updates.

Flights are just the beginning


70,000+ hotels to holiday homes. Earn Airpoints Dollars and access Airpoints member discounts.

Rental cars

Earn or pay with Airpoints Dollars, Price Match Guarantee and easy cancellations.

Travel insurance

Add peace of mind to your journey with the choice to pay with Airpoints Dollars.

See what's happening

Your ticket to explore more of NZ

Your ticket to explore more of NZ

See more of the country with flights to 20 destinations.


Grow your Airpoints Dollar balance with over 50 Airpoints Partners on the ground.


See the latest Greenlight deals on Grabaseat.
Ship cove image courtesy of BareKiwi