Airpoints
Online booking
On the plane
Special assistance
Baggage
Flight information
Holidays
Koru & airport lounges
My booking
Airfares
FAQ's
grabaseat
24hr Freephone (calling within NZ):
0800 737 000
Calling from overseas:
+64 (0)9 357 3000
TTY assistance is available for deaf and hearing impaired via NZ Relay on 0800 4 711 711
24hr Website assistance Freephone (NZ):
0800 352 266
24hr Airpoints help Freephone (NZ):
0800 247 764
24hrOneSmart help Freephone (NZ):
0800 ONESMART (0800 663 762) or +64 (0)9 444 0537