Book with confidence
Change your flight to a new date or time without any change fees, or put your fare in credit for a later trip. This applies to domestic New Zealand flights departing before 30 September 2021 & international flights departing before 31 December 2021. Changes must be made prior to your flight departure.
If your international flight is cancelled due to COVID-19, you can amend your travel within 7 days without a fare difference* or change fees.
*Please keep in mind fare difference applies if travel is in a different product or cabin.
Credit flexibility
If your plans change, you can opt-in for credit for domestic flights due to depart before 30 September 2021 and international flights due to depart before 31 December 2021.
Opt-in for credit nowKeeping you safe while travelling
We are doing what we can to ensure every journey together is a safe and enjoyable one.
Find out more