Excess baggage charges

If you are travelling with extra baggage, or heavy or large items, you may need to pay extra at the airport.
Last updated 21 February 2019

This table shows all the countries we fly from, and the excess baggage fees you may need to pay when flying from those countries.

If your trip involves another airline, its baggage allowance may apply to your entire journey. Your ticket will show how many bags you can bring. 

Please allow extra check-in time at the airport if you have excess baggage.

These charges apply to any items not already included in:

There are simple ways to save money and time before you get to the airport. See if any of these tips can help you save on excess baggage fees.

Journeys on more than one airline

If you have connecting flights with another airline on the same ticket, your excess baggage fee applies until you collect your bags. If you check in your baggage for another flight, you may have to pay that airline's excess baggage fees as well. Please check the other airline's excess baggage policies, as we can't manage them on your behalf.

The USA and Canada have special rules for excess baggage fees. If your ticketed journey starts or ends in the USA, and you have several check-in points, you'll pay the same excess baggage fee at each airport, regardless of airlines involved in your itinerary. 

Excess baggage fees from the Pacific region

New Zealand

Domestic New Zealand

One Extra Bag

NZD $80

Two Extra Bags

NZD $200

Three Extra Bags

NZD $370

Over 23kg but under 32kg or oversize

NZD $80


To Australia and Pacific Islands, excluding Perth, Honolulu and Bali (Denpasar)

One Extra Bag

NZD $170

Two Extra Bags

NZD $420

Three Extra Bags

NZD $720

Over 23kg but under 32kg or oversize

NZD $170


To Rest of the World

One Extra Bag

NZD $250

Two Extra Bags

NZD $550

Three Extra Bags

NZD $900

Over 23kg but under 32kg or oversize

NZD $250


Australia

To New Zealand and Pacific Islands (except from Perth)

One Extra Bag

AUD $160

Two Extra Bags

AUD $390

Three Extra Bags

AUD $670

Over 23kg but under 32kg or oversize

AUD $160


From Perth to New Zealand

One Extra Bag

AUD $230

Two Extra Bags

AUD $510

Three Extra Bags

AUD $840

Over 23kg but under 32kg or oversize

AUD $230


All other international destinations

One Extra Bag

AUD $230

Two Extra Bags

AUD $510

Three Extra Bags

AUD $840

Over 23kg but under 32kg or oversize

AUD $230


Cook Islands (Rarotonga)

To New Zealand, Australia and Pacific Islands (excluding Perth, Denpasar and Honolulu)

One Extra Bag

NZD $170

Two Extra Bags

NZD $420

Three Extra Bags

NZD $720

Over 23kg but under 32kg or oversize

NZD $170


All other international destinations

One Extra Bag

NZD $250

Two Extra Bags

NZD $550

Three Extra Bags

NZD $900

Over 23kg but under 32kg or oversize

NZD $250


Fiji (Nadi)

To New Zealand, Australia and Pacific Islands (excluding Perth, Denpasar and Honolulu)

One Extra Bag

FJD $250

Two Extra Bags

FJD $620

Three Extra Bags

FJD $1,070

Over 23kg but under 32kg or oversize

FJD $250


All other international destinations

One Extra Bag

FJD $370

Two Extra Bags

FJD $820

Three Extra Bags

FJD $1,340

Over 23kg but under 32kg or oversize

FJD $370


New Caledonia (Noumea)

To New Zealand, Australia and Pacific Islands (excluding Perth, Denpasar and Honolulu)

One Extra Bag

XPF 12,000

Two Extra Bags

XPF 30,000

Three Extra Bags

XPF 52,000

Over 23kg but under 32kg or oversize

XPF 12,000


All other international destinations

One Extra Bag

XPF 18,000

Two Extra Bags

XPF 40,000

Three Extra Bags

XPF 65,000

Over 23kg but under 32kg or oversize

XPF 18,000


Niue

To New Zealand, Australia and Pacific Islands (excluding Perth, Denpasar and Honolulu)

One Extra Bag

NZD $170

Two Extra Bags

NZD $420

Three Extra Bags

NZD $720

Over 23kg but under 32kg or oversize

NZD $170


All other international destinations

One Extra Bag

NZD $250

Two Extra Bags

NZD $550

Three Extra Bags

NZD $900

Over 23kg but under 32kg or oversize

NZD $250


Norfolk Island

Departing from Norfolk Island to Australia and rest of world

One Extra Bag

AUD $170

Two Extra Bags

AUD $420

Three Extra Bags

AUD $720

Over 23kg but under 32kg or oversize

AUD $170


Samoa (Apia)

To New Zealand, Australia and Pacific Islands (excluding Perth, Denpasar and Honolulu)

One Extra Bag

WST $300

Two Extra Bags

WST $740

Three Extra Bags

WST $1,270

Over 23kg but under 32kg or oversize

WST $300


All other international destinations

One Extra Bag

WST $440

Two Extra Bags

WST $970

Three Extra Bags

WST $1,590

Over 23kg but under 32kg or oversize

WST $440


Tahiti (Papeete)

To New Zealand, Australia and Pacific Islands (excluding Perth, Denpasar and Honolulu)

One Extra Bag

XPF 12,000

Two Extra Bags

XPF 30,000

Three Extra Bags

XPF 52,000

Over 23kg but under 32kg or oversize

XPF 12,000


All other international destinations

One Extra Bag

XPF 18,000

Two Extra Bags

XPF 40,000

Three Extra Bags

XPF 65,000

Over 23kg but under 32kg or oversize

XPF 18,000


Tonga

To New Zealand, Australia and Pacific Islands (excluding Perth, Denpasar and Honolulu)

One Extra Bag

TOP 280

Two Extra Bags

TOP 690

Three Extra Bags

TOP 1,180

Over 23kg but under 32kg or oversize

TOP 280


All other international destinations

One Extra Bag

TOP 410

Two Extra Bags

TOP 900

Three Extra Bags

TOP 1,470

Over 23kg but under 32kg or oversize

TOP 410


Excess baggage fees from the Americas and Europe

Argentina

Destination

All international destinations

One Extra Bag

USD $180

Two Extra Bags

USD $400

Three Extra Bags

USD $660

Over 23kg but under 32kg or oversize

USD $180


Brazil

Destination

Special allowances apply

Brazilian baggage allowances

One Extra Bag

 -

Two Extra Bags

-

Three Extra Bags

-

Over 23kg but under 32kg or oversize

-


Canada

Destination

All international destinations from Vancouver

One Extra Bag

CAD $240

Two Extra Bags

CAD $520

Three Extra Bags

CAD $850

Over 23kg but under 32kg or oversize

CAD $240


United States

Destination

All international destinations

One Extra Bag

USD $180

Two Extra Bags

USD $400

Three Extra Bags

USD $660

Over 23kg but under 32kg or oversize

USD $180


United Kingdom

Destination

All international destinations from Heathrow

One Extra Bag

GBP £130

Two Extra Bags

GBP £290

Three Extra Bags

GBP £470

Over 23kg but under 32kg or oversize

GBP £130


Excess baggage fees from Asia

Bali (Denpasar)

Destination

All international destinations

One Extra Bag

USD $180

Two Extra Bags

USD $400

Three Extra Bags

USD $660

Over 23kg but under 32kg or oversize

USD $180


China

Destination

All international destinations

One Extra Bag

CNY ¥1,150

Two Extra Bags

CNY ¥2,530

Three Extra Bags

CNY ¥4,140

Over 23kg but under 32kg or oversize

CNY ¥1,500


Hong Kong

Destination

All international destinations

One Extra Bag

HKD $1,430

Two Extra Bags

HKD $3,150

Three Extra Bags

HKD $5,150

Over 23kg but under 32kg or oversize

HKD $1,430


Japan

Destination

All international destinations

One Extra Bag

JPY ¥20,000

Two Extra Bags

JPY ¥44,000

Three Extra Bags

JPY ¥71,000

Over 23kg but under 32kg or oversize

JPY ¥20,000


Singapore

Destination

All international destinations

One Extra Bag

SGD $240

Two Extra Bags

SGD $530

Three Extra Bags

SGD $870

Over 23kg but under 32kg or oversize

SGD $240


Taipei

Destination

All international destinations

One Extra Bag

TWD $5,330

Two Extra Bags

TWD $11,730

Three Extra Bags

TWD $19,200

Over 23kg but under 32kg or oversize

TWD $5,330


Vietnam

Destination

All international destinations

One Extra Bag

USD $180

Two Extra Bags

USD $400

Three Extra Bags

USD $660

Over 23kg but under 32kg or oversize

USD $180