Giselle Yamaguti said... Despite having good customer service with friendly drivers, the buses themselves are not that good. You better be lucky to get an empty seat upstairs otherwise you'll end downstairs, where it is super hot (especially in summer!) because there is no A/C and only tiny windows. Also, the windows of the bus I took were covered by ads which make it hard to see outside. It doesn't make sense because we actually pay a lot to effectively SIGHTSEE the touristic points. I took the St Kilda bus during summer while it was 33 degrees outside (and much higher temperature inside the bus) and I had a super uncomfortable experience, for this price I'd rather had rented a car.
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