Connecting at Los Angeles

Air New Zealand operates from the Tom Bradley International Terminal (TBIT or Terminal B) at Los Angeles International Airport.

Connecting customers are still required to meet all entry requirements including a current visa or ESTA where applicable.

Note: Increased security measures

The US Department of Homeland Security and Transportation Security Administration (TSA) has introduced additional security processes for all flights to the USA from 19 July 2017. 

We recommend all customers travelling to the US and connecting in Los Angeles to allow extra time for check-in, security and boarding requirements. Please ensure all of your electronic devices are fully charged as you may be asked to switch them on during security inspection. If your device cannot be switched on, you may be asked to dispose of the item or be denied access to your flight. 

Note: Changes to Duty Free liquids

Departing US customers are permitted to purchase Duty Free items, however conditions apply for Los Angeles transit passengers. All duty free items purchased must be in tightly sealed Secure Tamper Evident Bags (STEBs) with the receipt securely attached being no more than 48 hours old and they clear security screening. This is a mandatory TSA requirement. Any liquids over 100ml (3.4oz) will need to undergo screening in a bottled-liquid-scanner (BLS). The BLS only works on clear bottles, the liquid itself doesn't need to be clear.

For passengers travelling beyond Auckland and London, please note that this may not be deemed acceptable in other transit ports as those jurisdictions may have differing requirements, which may result in the seizure of those duty free items. Compliance with the STEBs requirements rest solely with Duty Free Store personnel and passengers; the airline will not be held responsible for the seizure of duty free items by security screening agencies.

Connecting from Air New Zealand to Air New Zealand

Continuing on the same aircraft (NZ1 & NZ2)

On arrival at LAX, transit customers holding an onward boarding pass and continuing on the same aircraft to Auckland or London Heathrow will be issued a transit card (example above) and directed by ground staff to US Customs and Border Protection (CBP) processing.

Passengers will then be directed to a designated transit location for security screening by the Transportation Security Administration (TSA). Once screened, passengers will be directed back into the central terminal area where they will have complete access to the departure area, including the 150,000 square feet of retail and dining space in TBIT's Great Hall.

For those eligible (Business Premier, Star Alliance Gold & other eligible customers), transiting passengers will also have access to the Star Alliance lounge. Passengers must retain their boarding passes at all times. There is no requirement to complete any arrival forms and checked baggage will remain onboard during transit time.

Changing aircraft (NZ1 - NZ5 & NZ6 - NZ2)

  • On arrival make your way to the lower level to complete US Customs and Border Protection entry procedures, Air New Zealand staff will be on hand to provide directions
  • Collect your bags from the baggage carousel
  • Clear customs

The procedures for these customers are the same as for customers connecting from Air New Zealand to another airline.

Connecting from Air New Zealand to another airline

  • On arrival make your way to the lower level to complete US Customs and Border Protection entry procedures, Air New Zealand staff will be on hand to provide directions
  • Collect your bags from the baggage carousel
  • Clear customs

Your baggage has been through-checked to your next/final destination

  • Drop your baggage at the Transfer Desk, to your right as you leave the arrivals hall
  • Make your way to your connecting airlines terminal
    • If you have been issued a boarding pass to your next destination, proceed through security, check the screens for departure gate information
    • If you haven't been issued a boarding pass, check in with your connecting airline before proceeding through security

Your baggage has not been through-checked to your next/final destination

  • With your bags, make your way to your connecting airline's terminal to check in with your connecting airline before proceeding through security

Connecting from another airline to Air New Zealand

Connecting from a US domestic flight

If your baggage has been through-checked to your next/final destination, you do not need to collect your baggage on arrival in Los Angeles.

If you already have a boarding pass, proceed through security and make your way to the Air New Zealand departure gate at TBIT (please check screens for gate number) where our staff will do a document check and issue you with a new boarding pass.

If you do not have a boarding pass, please check in with Air New Zealand on the departures level in TBIT before proceeding through security.

Connecting from a flight originating in Canada with Air Canada

Your baggage has been through-checked to your next/final destination

You will complete US Customs and Border Protection entry procedures on your departure from Canada.

If your baggage has been through-checked to your next/final destination, you do not need to collect your baggage on arrival in Los Angeles and can proceed directly from Terminal 6 to TBIT (short walk or shuttle ride).

Even if you already have a boarding pass, please make your way to the Air New Zealand departure gate at TBIT (check screens for new gate number) where our staff will do a document check and issue you with a new boarding pass.

Your baggage has not been through-checked to your next/final destination

If your bags are not through-checked to your next/final destination, collect your baggage on arrival in Los Angeles and check in with Air New Zealand on the departures level at TBIT. Once you have checked in, proceed through security to the departure gate.

Connecting from an international flight

  • Collect your bags from the baggage carousel
  • Clear customs

Your baggage has been through-checked to your next/final destination

  • Drop your baggage at the Transfer Desk
  • Make your way to TBIT
    • If you already have a boarding pass, proceed through security and make your way to the Air New Zealand departure gate (check screens for gate number) where our staff will do a document check and issue you with a new boarding pass
    • If you do not have a boarding pass, check in with Air New Zealand on the departures level before proceeding through security

Your baggage has not been through-checked to your next/final destination

  • On arrival complete US Customs and Border Protection (CBP) entry procedures
  • With your bags, make your way to Air New Zealand check-in on the departures level at TBIT before proceeding through security

Connecting between terminals

You can either catch the complimentary airport shuttle bus or make your own way.

Please see the map of the Tom Bradley International Terminal.

To catch the complimentary airport shuttle (Bus A), exit the terminal and wait beneath the blue sign "LAX Shuttle and Airline Connections" outside the downstairs arrival level. The shuttle runs every 5 to 10 minutes between all terminals and airlines. It is white, blue and green, and has a large letter "A" painted on it. "LAX Shuttle and Airline Connections" buses operating on route A are lift equipped for wheelchair access.

To walk to another departing terminal, head left to Terminals 1-3, and head right to Terminals 4-8.

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Los Angeles

per person one way from Auckland, Wellington, Christchurch

1 July 2019
Economy: 17 - 30 Jul valid on outbound flights from NZ only, 5 - 30 Aug, 4 - 18 Sep, (9 - 21 Oct valid on outbound flights from NZ only), 22 - 31 Oct, 2 - 10 Nov & 22 - 30 Nov 2019.
Premium Economy: 15 - 26 Jul valid on outbound flights from NZ only & 27 Jul - 25 Sep 2019. Add +$200 one way for travel on 26 Sep - 3 Dec 2019.
Business Premier™ : 15 Jul - 5 Aug valid on outbound flights from NZ only, 6 Aug - 17 Oct, (18 Oct - 6 Nov valid on outbound flights from NZ only) & 7 Nov - 11 Dec 2019.
An additional $30 one way applies for Economy travel from NZ on a Fri - Sun and to NZ on a Thu - Sat. Add +$150 each way to travel via Honolulu, using our multistop booking option. Add +$75 each way to connect from your nearest Air NZ serviced domestic airport.
Card payment fee may apply Fare conditions

Terms and conditions: *$75 domestic connections are not available for travel Singapore in Premium Economy & Business Premier and travel to Australia. Advertised fares are based on travel originating in New Zealand. For airfare only bookings paid with credit, debit or charge card, a fee of $6 per person per one way Australia and Pacific Island journey, $12 per person per one way Bali journey and $17.50 per person per one way long haul journey applies. For airfare only bookings made through our Contact Centre a non-refundable service fee of $60 per person, per one way long haul journey applies. Customers who purchase fares using Airpoints Dollars™ online will be required to pay the government and airport charges which are included in this fare by internet banking or credit card. Taxes on return sector will vary from those on the outbound journey. Travel is via Air New Zealand operated non-stop services ex Auckland to Shanghai, Seoul, Singapore, Hong Kong, Los Angeles, San Francisco, Houston, Chicago, Buenos Aires & Vancouver. Flights to New Caledonia, Tahiti, Singapore, San Francisco or Hong Kong may be operated by partner airlines. Non-stop flights to Seoul commence on 23 November 2019, travel prior to this is via Taipei and beyond on partner airlines. Fares to beyond USA, South America and Canada destinations are available at an additional cost. Travel ex Wellington or Christchurch is via Auckland on Air New Zealand domestic flights. Connections from provincial New Zealand points requiring an overnight break in the journey will be at the passenger's own expense. Flight and routing restrictions may apply. For travel to Australia, an additional $10 per one-way journey will apply for Economy class travel from NZ-AU on Thursday-Friday and from AU-NZ on Sunday-Monday with the exception of Auckland-Cairns, Auckland-Sunshine Coast, Christchurch-Gold Coast, Wellington-Melbourne and any routes which include these non-stop services. For travel to the Islands: an additional $10 per person per one way journey will apply for travel on Friday-Sunday in both directions. For travel to Asia, Vancouver & The UK & Europe, an additional $30 per one-way journey will apply for Economy class travel Friday-Sunday in both directions. For travel to the USA, an additional $30 per one-way journey will apply for Economy class travel from NZ to USA: Friday-Sunday and from USA-NZ: Thursday-Saturday. Seats are limited and may not be available on all flights or on all dates. Prices correct as at 20 June 2019. Offer is valid for new bookings only. New deals may be released at any time.

Cancellation/changes: Air New Zealand's conditions of carriage, general terms and conditions, long haul fare rules, Aussie Smart Saver fare rules, Islands Smart Saver fare rules and Airpoints™ terms & conditions apply. See further baggage information. All promotional offers advertised on this website are correct at time of publishing, however Air New Zealand reserves all rights to modify, amend or withdraw any promotion offer advertised at any time, without further notice. TTY assistance is available for deaf and hearing impaired via NZ Relay on 0800 4 711 711.