- Information on how to enter the competition forms part of the conditions of entry. Entry into the promotion is deemed as acceptance of its terms and conditions.
- Entry is only open to New Zealand residents who are current Air New Zealand Koru members aged 18 years or over and received the Koru in the know email addressed to them from Air New Zealand on Monday 12 October 2020 (the "Email") and have clicked on the 'Enter Now' call to action registration link within the email, during the Promotional Period.
- Air New Zealand (the "Promoter"), it's employees and their immediate families, participating agents and their associated agencies are ineligible to enter. The Promoters reserve the right to verify the validity of entries.
- Each eligible person may enter the promotion once only. The Promoters will remove duplicate entries with the first entry being the only valid entry. Eligible entrants must be valid Koru members through end of December 2020.
- Promotion commences 8:00am on Monday 12 October 2020 and closes 5:00pm Friday 23 October 2020 (the "Promotional Period"). Entries received after this closing time will be ineligible for entry.
- One (1) Koru member winner of the promotion will be selected by randomly from the prize pool from Monday 26 October 2020. Attempts will be made to notify the winner by phone or email at the contact telephone number/email address provided in the winners Airpoints account. If the Promoter, having used reasonable efforts, is unable to contact the winner prior to Friday 30 October 2020 or within 48 hours of initial attempt at contact, then the prize is forfeited, and an alternative winner will be selected at random. The Promoters' decision is final, and no correspondence will be entered into.
- The One (1) Koru member winner will receive the following prize:
- Two-night Lodge Suite accommodation
- Return Napier Airport lodge transfers
- Pre-dinner drinks & canapes
- Multi-course Dinner
- Complimentary non-alcoholic mini bar
- Full breakfast and lunch for each night stayed
- Can-Am Experience
- Discover the Cape Sanctuary Experience
- Access to gymnasium, swimming pool and general lodge facilities
- Return Air New Zealand domestic flights to Napier (if required) - The winner is solely responsible for all other additional costs and expenses associated with the prize that are not specifically included (as stated in clause 7 above) and that are incurred by the winner and/or their guest, including, without limitation, any meals or drinks outside of those stated, transport and accommodation not otherwise included in the prize, parking, additional flights or cost associated with any flight change(s), spending money, additional activities, personal expenses, visas, travel and health insurance, and any other incidentals.
- The prize is non-transferable, non-refundable, cannot be converted into cash and may not be used in conjunction with any other competition/prize draw offer.
- The prize must be redeemed by 30 April 2021 and is subject to flight and accommodation availability, black out dates including school holidays also apply. If the winner is unable to attend, the prize will be forfeited.
- All prize travel will be subject to Air New Zealand's Conditions of Carriage and all other aspects of the prize will be subject to the terms and conditions of the third parties associated with the prize (as recorded in clause 7). Prize travel will not be eligible to accrue Airpoints Dollars™ or Status Points and cannot be used in conjunction with Air New Zealand's Airpoints™ Programme or any other carriers' frequent flyer schemes.
- The Promoter assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorised access to or alteration of entries. The Promoter assumes no responsibility for any injury or damage to participants or any other person's computer related to or resulting from participation in or down-loading any materials in this promotion.
- Air New Zealand accepts no responsibility for any variation in prize value and reserves the right to substitute the prize in whole (or any of its components), with a substitute prize of equal or greater value.
- Air New Zealand reserves the right to vary, suspend or terminate the promotion, or remove any entry at any time, for any reason including (without limitation) if the promotion is not capable of running as planned, including infection by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures, or any other cause beyond the control of integrity, or proper conduct of this promotion. Air New Zealand reserves the right, at its sole discretion, to cancel, terminate, modify, extend or suspend the promotion and/or prizes at any time for whatever reason to the extent permitted by law.
- The winner and their guest must comply with all reasonable instructions and directions given by Air New Zealand and any other third-party provider involved in the provision of the prize prior to and/or during the event. Air New Zealand assumes no responsibility for any injury, damages or losses that may arise from a winner or their guest's participation in activities offered in this promotion.
- To the extent permitted by law, neither Air New Zealand nor any other person or party associated with the promotion shall be liable for any loss or damage whatsoever suffered (including, but not limited to, direct, indirect and/or consequential loss) or personal injury suffered or sustained in connection with either participation in the promotion or with the prize offered including for the avoidance of doubt; inability to travel or redeem the prize for any reason.
- The Promoter collects entrant's personal information in order to conduct the promotion. If the information requested is not provided, the entrant may not participate in the promotion. Acceptance of the prize is deemed consent for Air New Zealand to use the winner's details, winning entry and footage of the winner and their companion taken during fulfilment of the prize from time to time for promotional and media purposes without any further reference, payment or other compensation. Please refer to Air New Zealand's Privacy Statement at http://www.airnewzealand.co.nz/privacy regarding the collection, use, storage and deletion of personal information. All information will be held and used by Air New Zealand and may be accessed and amended at the individual's request.
- These promotion terms and conditions shall be governed by and construed in accordance with the laws of New Zealand and the courts of New Zealand shall have exclusive jurisdiction in relation to any disputes arising there from.
- The Promoter of this competition is Air New Zealand Limited, Private Bag 92007, Auckland New Zealand.