With online check-in you can print your boarding pass before the airport or use mobile boarding passes in the Air NZ mobile app, so you’ll only need to use the kiosk or counter if you have luggage to check in.
In some situations we can’t issue a boarding pass online. You’ll need to complete check-in at the airport if:
Online check-in opens 24 hours before your flight. If you’re checking in a bag, remember that you still have to tag and drop your bags before bag drop closes. You should also be at the departure gate on time with a suitable type of boarding pass for your flight.
Bag drop closes:
30 minutes before domestic New Zealand flights
60 minutes before international flights, except for flights departing from Sydney, London Heathrow and all US and Candadian airports when it closes 75 minutes before your flight departure
You can use online check-in if your journey starts on an Air New Zealand operated flight. Online check-in is unavailable for unaccompanied minors and some passengers requiring special assistance.