COVID-19: Information for those travelling to the United States and Canada

The United States and Canadian Governments have introduced new testing requirements for those travelling to the US and Canada.

For those customers travelling to or via the United States

All travellers will be required to have either a COVID-19 PCR or antigen test within 72 hours of departure to the US, presenting a negative result. Children under the age of 2 are exempt from this testing requirement.

A US Government provided health attestation form must also be completed and presented at check-in, along with your negative test result.

Please keep in mind that you will be unable to begin your journey to the United States if you are not able to present a valid negative test result.

This testing requirement comes into effect from Tuesday, 26 January 2021. For more information, please visit the United States CDC's website.

Arrival and Face Covering requirements

Customers arriving in California from other countries, including returning Californian residents, should practice self-quarantine for 10 days upon arrival. Further details can be found on the California Department of Public Health's website.

A Los Angeles Traveller form must also be completed prior to departure. This form is can be accessed and completed on the Los Angeles City website.

To assist in preventing the transmission of COVID-19, all customers will be required to wear a face covering while at Los Angeles International airport. If you are not wearing your face covering, you will be asked to put one on.

During the security screening process, Federal Transportation Security Administration (TSA) officers may ask you to adjust or remove your face covering. You may also be requested to wash your hands directly before and after completing security screening processes. For more information, please visit the United States TSA website.

Further information on face coverings can also be found on the Los Angeles COVID-19 website.

For those customers continuing to Canada

All travellers will be required to present a negative PCR test result upon check-in, dated within 72 hours of their departure to Canada. Please note that an antigen test will not be accepted. Children under the age of 5 are also exempt from this testing requirement.

All other existing health measures and requirements, such as the temperature test, health screening, and mandatory 14-day quarantine remain in place.

Please keep in mind that you will be unable to begin your journey to Canada if you are unable to present a valid negative PCR test result upon check-in.

This testing requirement came into effect on Thursday, 7 January 2021. For more information, please visit the Canadian Government’s website.

Your booking options

Should you no longer wish to travel as a result of this new testing requirements, you are able to hold your booking in credit via the Manage Booking section on our website. 

If you need to rebook your travel and have purchased your ticket directly with Air New Zealand, please get in touch to discuss your options. If your flights were booked via a travel agent, please reach out to them directly.