Checked in Baggage

These allowances apply to Air New Zealand operated flights only. For flights operated by other airlines (including codeshare flights with an Air New Zealand flight number), you will need to check your baggage allowance with the other airline.

Domestic New Zealand travel

Australia, Pacific Islands and Bali international travel

Long-haul international travel

Individual checked baggage allowances

* The maximum any traveller can check-in under the free allowance is 3 pieces regardless of membership status. 4 or more pieces will have the applicable excess baggage charges applied. The additional piece for Koru members is only available on Air New Zealand operated and ticketed flights.

For more information on these four options see Domestic Fares.

If any piece of baggage weighs more than 23kg, customers will be asked to repack their baggage and if necessary purchase an additional bag tag. Any item that is unable to be reduced in weight (e.g. large dogs or heavy equipment that cannot be separated) will be subject to a $50 overweight charge.

• In addition to other allowances, baby strollers and car seats are permitted free of charge, when travelling with an infant or child.
• Medical/life equipment as well as a maximum of two wheel chairs are carried free when accompanied by the person who requires them.
• Separately bagged sports equipment counts as one piece.
• If travellers are on a domestic flight as part of an international ticket, then the international checked baggage allowance applies.
• Baggage over 32kgs will not be accepted.

* The maximum any traveller can check-in under the free allowance is 3 pieces regardless of membership status. 4 or more pieces will have the applicable excess baggage charges applied. The additional piece for Gold/Gold Elite & Koru members is only available on Air New Zealand operated and ticketed flights which include NZ7000 flights operated by Virgin Australia. No additional piece of checked baggage is available when ticketed on DJ8000 flights that are operated by Air New Zealand or on DJ ticketed Tasman and Pacific Island flights operated by Virgin Australia. Includes Tahiti and Honolulu flights.

For more information on the four Economy options above see Tasman and Pacific Economy Service.

• In addition to other allowances, strollers and car seats are permitted free of charge, when travelling with an infant or child.
• Any piece of baggage that weighs over 23kg but less than 32kg will be subject to an overweight charge.
• Medical/life equipment as well as a maximum of two wheel chairs are carried free when accompanied by the person who requires them.
• Separately bagged sports equipment counts as one piece.
• The maximum weight limit of 32kg (70lbs) for any individual piece of baggage is an industry standard. It does not relate to your overall entitlement but is a safety measure to reduce injuries to baggage handling staff. Any item over 32kgs will require repacking.
• Each piece of baggage should not exceed total dimensions (length + width + height) of 158cm (62").

* The maximum any traveller can check-in under the free allowance is 3 pieces regardless of membership status. 4 or more pieces will have the applicable excess baggage charges applied. The additional piece for Koru members is only available on Air New Zealand operated and ticketed flights.

For more information on these service classes see Long-haul Experience.

Infants and children are entitled to the same baggage allowance as the accompanying passenger, but they are not entitled to any additional allowances linked to the accompanying passengers frequent flyer tier status.

• In addition to other allowances, strollers and car seats are permitted free of charge, when travelling with an infant or child.
• Any piece of baggage that weighs over 23kg but less than 32kg will be subject to an overweight charge.
• Medical/life equipment as well as a maximum of two wheel chairs are carried free when accompanied by the person who requires them.
• Separately bagged sports equipment counts as one piece.
• The maximum weight limit of 32kg (70lbs) for any individual piece of baggage is an industry standard. It does not relate to your overall entitlement but is a safety measure to reduce injuries to baggage handling staff. Any item over 32kgs will require repacking.
• Each piece of baggage should not exceed total dimensions (length + width + height) of 158cm (62").

*The maximum any traveller can check-in under the free allowance is 3 pieces regardless of membership status. 4 or more pieces will have the applicable excess baggage charges applied. The additional piece for Koru members is only available on Air New Zealand operated and ticketed flights.
**This Premium Economy and Business baggage allowance applies on Air New Zealand flights. If part of your journey includes codeshare flights or flights on other airlines you will need to check the operating carriers' websites for their allowance.

Connecting with other airlines

If you have a connecting flight with another airline, your baggage may be through-checked if Air New Zealand has an interline agreement with the other airline. Your flights must also all be on the same ticket. If your flights are ticketed separately, baggage may only be through-checked if your tickets are issued in conjunction with each other. Please contact your booking agent if you are unsure whether your baggage may be through-checked.

Unacceptable items

Air New Zealand advises that the following items should not be included in your checked baggage:

• Cash or other valuable documents
• Jewellery, precious metals
• Any item of a fragile or brittle nature, e.g. glassware
• Electronics, e.g. computers, cameras, personal electronic devices
• Samples
• Any item that has insufficient packaging to withstand the normal circumstances and effects of carriage by air