These allowances apply to Air New Zealand and Virgin Australia operated flights booked through Air New Zealand (NZ700-7999 flight numbers) on or after 22 November 2012. Air New Zealand flights booked through Virgin Australia (VA8000-8999 flight numbers) are entitled to Virgin Australia’s baggage allowance. For flights operated by other airlines (including codeshare flights with an Air New Zealand flight number), you will need to check your baggage allowance with the other airline.
Please refer to the chart and additional information below to determine if your baggage item will be considered overweight, oversized or a sporting item and if additional charges will apply. Carriage of oversize and/or overweight items will be subject to availability of space on the aircraft.
|Baggage item||Bag type||Can prepay as Extra Bag?||Special charge in addition to standard excess charges|
|Bag up to 23kgs & within 158cm linear dimensions||Standard bag||NA|
|Bag up to 23kgs but over 158cm linear dimensions||Oversize bag||*||Overweight / oversize charge (same as 1st airport excess charge)|
|Bag over 23kgs but less than 32kgs & within 158cm linear dimensions||Heavy bag|| *
||Overweight / oversize charge (same as 1st airport excess charge)|
|Bag over 23kgs but less than 32kgs & over 158cm linear dimensions||Heavy & oversize bag|| *
||Overweight / oversize charge (once only) (same as 1st airport excess charge)|
|Bag over 32kgs & within 158cm linear dimensions||Not permitted||Must repack to be 32kg or less or be sent as cargo|
|Bag over 32kgs & over 158cm linear dimensions||Not permitted||Must repack to be 32kg or less or be sent as cargo|
|Sporting item less than 2m in length and less than 23kg
|(Same as) Standard bag||*||No charge if within permitted baggage allowance otherwise standard excess charges apply|
|Sporting item less than 2m in length, over 23kg and less than 32kg||(Same as) Heavy bag||*||Overweight or oversize charge (same as 1st airport excess charge)|
|Sporting item between 2m and 2.5m in length on jet services up to 32 kg e.g. long surfboard, windsurfer, hang glider, bike (tandem, recumbent, extra long)||Oversize Sports Item||*||Overweight or oversize charge (same as 1st airport excess charge)|
|Sporting item over 32kg||Not permitted||Must repack to be 32kg or less or be sent as cargo|
|Firearms||Firearm||*||No charge if within permitted baggage allowance otherwise standard excess charges apply. Multiple firearms can be carried in the same case/bag up to maximum 23kgs.|
|Any portable musical instrument not exceeding 100cm in length||(Same as a single) Standard bag|| *
||No charge if within permitted baggage allowance otherwise standard excess charges apply. subject to oversize / overweight charge if applicable|
* Applicable special baggage charge will be applied at the airport in addition to pre paid excess. If excess not prepaid airport excess rate plus special baggage charge will be applied.
Oversized & overweight items
Please note there is a maximum weight restriction of 32kg (70lbs) per item and length restrictions also apply.
If your oversized item is not one of the examples listed above and the width is over 1 metre, we recommend that you contact us to ascertain if your piece will fit on our aircraft. You will need to supply the length, width and height of your item.
Sporting equipment is defined as a bag or piece of equipment obviously dedicated to the pursuit of sporting activity.
Sports bags can contain multiple items as long as they remain within the stated weight and dimension limits, e.g. two surfboards can be taken in a single bag. A single sporting item that is required to be packed as more than one piece to enable that item to be carried counts as one piece e.g. a bicycle with a wheel packed separately is considered one piece.
Bicycles will only be accepted as checked baggage if they are correctly packaged into a bike box or bike bag. Bike boxes can be purchased at all New Zealand airports for NZD25.
To meet the minimum requirements for acceptance, the bike must be prepared as follows:
- Remove or turn handle bars sideways.
- Turn in or remove pedals.
- Mountain bikes may be fitted with struts containing compressed nitrogen gas. These bikes can only be accepted as checked baggage if the gas pressure does not exceed 200KPa (Kilopascal), or 29 PSI (Pounds per square inch).
- Small (not exceeding 50ml) non-flammable gas cartridges for the purpose of inflating tyres are permitted to be carried in checked baggage.
- Deflation of the tyres is not necessary.
Children’s bikes with no chain are not required to travel packaged in a bike bag or box.
When packing a bike, remember to:
- Place any loose accessories such as pedals or water bottles into a bag then place in the box.
- Seal the box, and label it with your name and contact phone number.
- Ensure no part of the bike is protruding out of the box.
The maximum length per piece on jet1 aircraft is 2 metres however this may be reduced depending on the width and height of the item. Sporting items exceeding 2 metres but less than 2.5 metres in length may still be accepted and are subject to oversized item charges. Please check excess baggage rates for rates specific to the country of departure.
If your oversized item is not one of the examples listed in the oversized examples above and the width is over 1 metre, we recommend that you contact us to ascertain if your piece will fit on our aircraft. You will need to supply the length, width and height of your item.
Similarly Link services2 have a maximum length of 1.8 metres. If your package dimensions exceed length 1.8m x width 0.8m x height 1.20m, please contact us for assistance. There may be occasions when items such as poles, skis, fishing rods etc may still be accepted on Air New Zealand Link aircraft up to 2.2m (7' 2") due to their minimal volume.
If you are travelling on a combination of aircraft, the smallest aircraft in your journey will determine the maximum length or width that can be accepted. Oversized items are carried subject to space availability on the day of travel.
If you wish to travel with an item that exceeds the allowable package dimensions, you will need to consider making alternative freighting arrangements for this item.
Air New Zealand Cargo, or your local freight forwarder, can advise you on alternative arrangements. Applicable rates will apply and items sent via Air New Zealand Cargo or a local freight forwarder may not necessarily travel on the same aircraft as you due to space availability.
Please remember it is important to prearrange this with Air New Zealand Cargo or a local freight forwarder at least 5 days in advance of your travel. There may be occasions when Air New Zealand Cargo is unable to assist you with the carriage of your oversized item due to limited cargo space availability to your destination.
1. Jet services are flights operated by Boeing 737, 767, 777, 747 and Airbus A320 aircraft.
2. Link services are flight numbers in series 2000, 5000 and 8000.