Need help with your baggage?

Find essential information to answer your baggage queries.


Baggage allowance

Can I bring more bags than my standard allowance?

How many bags can I bring on board?

How many bags can I check in?

Buying or adding extra bags

Can I add a bag to my seat only fare?

Can I buy Prepaid Extra Bags when I'm connecting through on other airlines?

Can I use Airpoints Dollars™ to buy Prepaid Extra Bags?

What happens to my Prepaid Extra Bags if Air New Zealand changes my flight?

At the airport

What time does Bag Drop close?

I have a connecting flight, will my bags be checked through?