New Zealand domestic & regional fares

Q: I have booked a seat fare - how can I add a bag?

To add a bag to your seat fare you will simply need to upgrade to seat +bag . You can do this online by managing your booking .

We fly to 20 domestic destinations around New Zealand and there's a choice of fares on every route, so you only pay for what you need.

All our New Zealand domestic fares offer a standard seat, some allow changes to the date and time of flight on the day of travel and flexirefund is fully refundable. Find out more about the options and choose the one that suits you best.

On this page

grabaseat Refreshments seat seat+bag flexichange

flexirefund Regional Gotta go Compassionate fares Koru Hour flights Frequently asked questions

Refreshments

All fares include a free snack plus tea or coffee. Passengers travelling on turbo-prop ATR72 and Q300 flights, which are under 45 minutes, will be offered water only.

NZ domestic fare options

seat: one carry-on bag (7kg)

Perfect if you're travelling light or heading off on a short break.

One carry-on bag up to 7kg
Standard seat, inflight snack, plus tea or coffee; additional snacks and beverage choices are included on Koru Hour flights
Standard seatselect from just NZD $5, or free for Airpoints™ Gold, Elite and Koru members
Change date or time prior to flight departure for NZD $50 per person (infants exempt). A fare difference may apply
Make changes online and you won't pay a service fee
Cancellation, no refund available (unless required under any applicable law)
Not transferrable to another person
Eligible for Airpoints Dollars and Status Points unless purchased with Airpoints Dollars. Tickets booked in F class (some grabaseat greenlight fares) are eligible for Status Points only.

See full seat fare conditions

seat+bag: one checked-in bag (23kg)

Take a little more than carry-on, without paying for things you don't need.

One carry-on bag up to 7kg
One checked-in bag up to 23kg
Standard seat, inflight snack, plus tea or coffee; additional snacks and beverage choices are included on Koru Hour flights
Standard seatselect from just NZD $5, or free for Airpoints Gold, Elite and Koru members
Change date or time prior to flight departure for NZD $50 per person (infants exempt). A fare difference may apply
Make changes online and you won't pay a service fee
Cancellation, no refund available (unless required under any applicable law)
Not transferrable to another person
Eligible for Airpoints Dollars and Status Points unless purchased with Airpoints Dollars. Tickets booked in F class (some grabaseat greenlight fares) are eligible for Status Points only.
Higher Airpoints Dollars and Status Points earn rate than seat fares

See full seat+bag fare conditions

flexichange: change your flight before or on the day of departure, free standard seatselect

Change your flight time on the day for no charge, if seats are available.

One carry-on bag up to 7kg
One checked-in bag up to 23kg
Standard seat, inflight snack, plus tea or coffee; additional snacks and beverage choices are included on Koru Hour flights
Standard seatselect, free
Change date, time or route prior to flight departure. No change fee but a fare difference may apply
On day of departure, change to earlier or later flight on same day, same route and pay no charge or fare difference. Subject to availability
Make changes online and you won't pay a service fee
Cancellation, no refund available (unless required under any applicable law)
Not transferrable to another person
Eligible for Airpoints Dollars and Status Points unless purchased with Airpoints Dollars. Tickets booked in F class (some grabaseat greenlight fares) are eligible for Status Points only.
Higher Airpoints Dollars and Status Points earn rate than seat and seat+bag fares

See full flexichange fare conditions

flexirefund: change the day or time of travel, free standard seatselect, two checked-in bags and fully refundable

Change your flight's day, time, destination or origin, if seats are available. No change fee if you change online, however a fare difference may apply.

One carry-on bag up to 7kg
Two checked-in bags up to 23kg each
Standard seat, inflight snack, plus tea or coffee; additional snacks and beverage choices are included on Koru Hour flights
Standard seatselect, free
Change date or time prior to flight departure. No change fee but a fare difference may apply
On day of departure, change to earlier or later flight on same day, same route and pay no charge or fare difference. Subject to availability
On day of departure, date and route changes are permitted. A fare difference may apply
Make changes online and you won't pay a service fee
Cancellation is fully refundable with no refund fee payable if you cancel before departure or where the flight is cancelled by Air New Zealand
If you don't show for your flight you can still make changes after it has departed, but there will be a NZD $50 cancellation fee for a refund
Not transferrable to another person
Eligible for Airpoints Dollars and Status Points unless purchased with Airpoints Dollars. Tickets booked in F class (some grabaseat greenlight fares) are eligible for Status Points only.
Higher Airpoints Dollars and Status Points earn rate than seat, seat+bag and flexichange fares

See full flexirefund fare conditions

grabaseat™ fares

grabaseat greenlight fares are our lowest fares for travel within New Zealand. These fares sell out quickly so book well in advance to find these low fares.

Bookings with grabaseat greenlight fares follow the same domestic fare conditions above, however they are not eligible to earn Airpoints Dollars.

Regional Gotta Go: last minute fares to/from regional airports

One-way set price seat fares that are only available for purchase via our contact centre between 60 and 90 minutes before departure, for flights to or from a regional New Zealand airport. The seat fares that apply are NZD $169 for a single sector journey or NZD $249 for a multiple sector journey.

Gotta Go fares are not available for purchase online, and they can only be purchased if you do not already hold a booking for the same day for the same route. Gotta Go fares are limited and subject to availability at the time of booking, and may not be available on all flights.

Regional airports

Our regional airports are Blenheim, Gisborne, Hamilton, Hokitika, Invercargill, Kerikeri, Napier, Nelson, New Plymouth, Palmerston North, Rotorua, Taupō, Tauranga, Timaru, and Whangārei
Direct and indirect flights between any two of the following cities are excluded: Auckland, Wellington, Christchurch, Queenstown and Dunedin

View full Regional Gotta Go fare conditions

Compassionate: for a family death or critical medical situation

If you have an unexpected life-threatening medical situation or death in your immediate family, we may be able to reduce the cost of new domestic New Zealand bookings or change existing bookings on Air New Zealand services. See compassionate fares.

Koru Hour flights

Our Koru Hour flights offer additional snack and drink choices. New Zealand wines, premium beers, cider, L&P and Coca Cola No Sugar are added to your beverage choice, served with cheese and crackers or a savoury snack.

Koru Hour flights are clearly labelled when booking online. They're A320 jet flights between Auckland, Wellington, Christchurch, Dunedin and Queenstown, with a scheduled flight time of more than 50 minutes, departing Monday to Friday between 4:35pm and 7:05pm, except public holidays.

Please note that hot beverages are not served on any flight under 50 minutes.

Frequently asked questions

How do I change the date or time of my flight prior to the day of travel?

How do I change the date or time of my flight on the day of travel?

In most cases you can do this online by managing your booking.

If you purchased a seat or seat+bag fare a change fee of NZD $50 per person applies (infants exempt). A fare difference may also apply plus service fees unless changing online.

If you purchased a flexichange or flexirefund fare, there will be no charge to change to earlier or later flights on the same day, same route. Subject to availability.