Pay for your rental car with Airpoints™

Koru members residing outside of New Zealand will have to make a manual booking with our contact centre. Bookings can only be made for car rental in New Zealand.

Please note that your Airpoints™ balance must cover the cost of the booking in full. If you don't have sufficient Airpoints to cover the total cost the option to Pay with Airpoints will not display.

How to pay for your rental car with Airpoints

1. IMPORTANT: To have the option to Pay with Airpoints you must first sign in to your online account with your Koru membership details.
2. On the rental car booking website confirm that you are signed-in by sighting your name and Koru number in the upper right corner.
3. Perform your search and select your vehicle. Proceed to select any optional equipment/services and protections/coverages that you require.
4. IMPORTANT: On "Step 4", the "Renter Information" page you must select the Pay with Airpoints checkbox. Your balance and the amount that will be deducted from your account will be displayed. Select the "Book" button at the bottom of this page to complete the transaction. If this checkbox does not appear verify that your Airpoints balance is sufficient to cover the entire transaction. Please note that some international locations that are non-Airport may not support transactions paid for with Airpoints.

Has my booking been paid for with Airpoints?

On your booking confirmation email, verify that the amount will be depicted with an Airpoints Glyph 'A' and not local currency. If the transaction is stated as NZD (or other local currency depending on the country of the rental) the booking has not been paid for with Airpoints.

Adding Equipment/Services and Protections/Coverages

After selecting your vehicle, you will be provided with the opportunity to add any optional equipment/services and protections/coverages that you would like. This includes:

• Additional driver
• Bike rack
• GPS Navigation
• Child Safety Seats
• Excess Reduction
• Collision Damage Waiver (where applicable)

Please note that your Airpoints balance will need to cover the entire cost. If you wish to pay for these items by cash, they can be purchased directly at the counter when you collect your vehicle.

International (offshore) Koru members

Members residing outside of New Zealand will need to make Airpoints redemption bookings through our contact centre. As this is a manual process all bookings will need to be made at least 5 business days prior to travel. Air New Zealand recommends booking as far in advance as possible in order to ensure a smooth process.

Please note that bookings paid for with Airpoints are not entitled to Airpoints earn. All Airpoints payments must be made at the time of booking, including "Pay Later" rates as Airpoints payment at the counter is not possible.