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No restrictions on cancellations
All bookings made with our car rental partners through Air New Zealand include full cancellation, because flexibility matters.
Cancellations
Update your car booking
Airpoints Dollars & more
IMPORTANT INFORMATION
Cancellations and Refunds
Only bookings paid for with Airpoints Dollars are paid in advance. All other bookings, including those made from the "Extras" page of Flight Booking are pay at the counter, no advance payment is taken nor does Air New Zealand pass payment information to Avis Budget Group. Please note that Airpoints Dollars refunds may take up to eight weeks to be reflected on your statement.
Price Match Guarantee
Price Match guarantees that you receive the same great pay-at-counter retail rates that our partners provide when booking directly from their own NZ websites avis.co.nz, budget.co.nz and apex.co.nz as well as their Australian sites. Learn more
Airpoints Dollars
To earn Airpoints Dollars the name in your Airpoints membership profile must match the name provided as the Renter of the vehicle. Airpoints Dollars are credited up to six weeks after car rental. Renter only qualifies to earn points with one affiliated loyalty programme per rental on eligible rates.
To pay with Airpoints Dollars (Airpoints Redemption bookings) you must book from www.airnewzealand.co.nz/cars and ensuring that the "Pay with Airpoints Dollars" checkbox is ticked.
Excess
All rentals are subject to an insurance excess; optional coverage is available locally to reduce this.
Standard Avis/Budget rental terms and conditions apply.
All promotional offers advertised on this website are correct at time of publishing, however Budget and Air New Zealand reserve all rights to modify, amend or withdraw any promotion offer advertised at any time, without further notice.
Special Offers
Specified Coupon or Discount codes must be included at time of booking. Special offers are only available when booking from www.airnewzealand.co.nz/cars area of the website, and are unable to be added to reservations made within Flight Booking from the “Extras Page”.
Discounts or free day offers are recalculated and finalised at time of rental, applicable on time and kilometre charges only. Specified Coupon or Discount code must be included at time of booking. Click the "Book now" link for the deal of your choice above to add the relevant code to your booking automatically. Offer is valid on all car groups unless otherwise specified, subject to availability. Offer applies to rentals booked during promotional dates with travel commencing after and completing before specified travel period. Discounts are recalculated and finalised at time of rental, applicable on time and kilometre charges only and subject to all terms and conditions being met. Discount does not apply to fees for optional extras (such as special equipment, additional drivers, optional coverage, pre-paid fuel, etc.) nor to mandatory taxes, young driver surcharges, premium location fees, pay on return fuel charges, one-way fees, accident, damage or theft processing fees. All rentals may be subject to additional surcharges for one-way journeys and voluntary options. Cannot be used in conjunction with any other offer, coupon, loyalty programme or promotion including local branch specials. Cannot be used with contracted, corporate, government, chauffeur drive, industry, tour operator or other net rates. Offer not valid on Airpoints redemption bookings. Renter must meet applicable age, driver's licence and credit card requirements for the rental location they wish to rent from. Minimum age may vary by location and an underage surcharge may apply to drivers aged 21-25. All rentals are subject to an insurance excess; optional coverage is available locally to reduce this excess. Renter only qualifies to earn points with one affiliated loyalty programme per rental on eligible rates. Not transferable. Not refundable. An advance reservation is required. Standard Avis/Budget rental terms and conditions apply. All promotional offers advertised on this website are correct at time of publishing, however Budget and Air New Zealand reserve all rights to modify, amend or withdraw any promotion offer advertised at any time, without further notice.
