Cancelled flight?

We're very sorry we've had to cancel your flight, and for any disruption to your plans. We're working hard to get you to where you need to go as soon as possible.

Please check the email we've sent you for updated flight details. We may have already found you an alternative flight.

You can check for alternative flights right here online. Just enter your flight details to view updates, and search for other options that might work for you.

Stay informed

The Air NZ mobile app can give you all the latest flight updates direct to your mobile, wherever you are.

Your other travel plans

This flight cancellation may impact your other travel arrangements. Check our tips for updating your connecting flights, insurance policies or other plans.