Our individual Koru memberships open the door to our Koru benefits and can be purchased for one, two or five years. We also have discounted Senior memberships for those over the age of 65.
Joining Koru is fast and easy. Just register for Koru membership online and you’ll be ready to go immediately. Just be sure to let us know your membership number each time you make a booking with Air New Zealand or check in.
Alternatively, you can join the programme at the nearest Koru lounge.
Corporate membership offers a discounted rate for organisations joining 10 or more staff. Conditions apply, so refer to the Terms and Conditions to check eligibility. To join as a Corporate member, simply download or print the application form and post to the Koru Contact Centre at the address below, or email the form to firstname.lastname@example.org.
Koru Contact Centre, Private Bag 93537, Takapuna, North Shore City 0740, New Zealand.
Alternatively you call them the Koru team on 0800 736 000 to discuss Corporate membership.
Koru membership options and fees are outlined in the table below. All prices are in New Zealand Dollars and are GST inclusive. Membership fees can be paid in full with Airpoints Dollars™, credit or debit card or your businesses Air New Zealand Travelcard.
* A joining fee is applicable for both new memberships and existing members who are renewing their membership after one month of expiry of an existing membership. Fees are quoted in NZ dollars.
** New partner memberships are no longer available. Existing memberships will be honoured for their term.
For payment by credit card please process payment online or call the Koru Contact Centre. To protect your credit card safety please refrain from sending your credit card details by email or fax.
It is important to note Koru membership fees are not refundable should your Tier Status change to become an Airpoints™ Gold or Elite member. Your membership will run for its full term and is non-transferable.
Individuals can join Koru online by signing into your Airpoints account and purchasing Koru Membership from the My Benefits page. Alternatively Individuals can also join Koru online using the Koru application form.
To join Koru as a corporate member (you must meet the 10+ members prerequisite), simply download and print the Koru application form and fax, scan and email or post it to the Koru Contact Centre.
As a Koru member you are welcome to bring one guest travelling with you into an Air New Zealand operated lounge prior to the departure of your Air New Zealand operated flight, with an Air New Zealand ticket and flight number.
If you wish, you can purchase Koru Guest Card to supplement your Koru membership guest entitlement throughout the year. As long as you are a current Koru member, you can purchase a Koru Guest Card online by signing into your Airpoints account and purchasing a Guest Card on the 'My Benefits' page. Guest Cards can also be purchased through the Koru Contact Centre or at our Air New Zealand International and Domestic lounges in New Zealand. There is a maximum of 1 Annual Guest Card per member.
Guest Card fees are as follows:
Prices are quoted in New Zealand Dollars. The Koru Guest Card can only be used when travelling with the primary Koru member at Air New Zealand lounges, prior to the departure of your Air New Zealand operated flight, with an Air New Zealand ticket and flight number and is subject to lounge capacity on the day.
Part payment is currently unavailable, if paying by Airpoints Dollars™ you must have the full balance required available in your Airpoints account at the time of joining or renewing.
See the Koru Terms and Conditions for full programme details.