Koru Programme Membership 6 Month Status Extension 

Due to the current global COVID-19 situation, we will be extending our current Koru members expiry dates (as at 31 March 2020) out for a 6-month period.

We recognise that during this time the significant travel restrictions will impact on our member's ability to make use of their Koru membership benefits.

What is the Koru Programme Membership extension?  

Current Koru members as at 31 March 2020 will have their membership extended for an additional 6 months.  

Koru Membership Benefits  

These remain unchanged and will be available when air travel recommences.

Koru Membership Cards  

With this membership extension, we will not be issuing any new Koru membership cards. Instead, members should ensure that they add in their Airpoints number (this is what your Koru membership is attached to) into their Air New Zealand bookings when travelling again, to enable access to their benefits.

Where will I see this change?  

Koru members will be able to view their expiry dates when they log into their Airpoints account online at www.airnewzealand.co.nz

What happens when I expire in the future?  

When a Koru member expires in the future, the same process will follow as it usually does which includes a new membership card and bag tags

What if I am unable to travel in 6-months' time? 

We'll continue to review the travel situation and contact our Koru members if needed.

For details on Koru Programme Membership see here.