OneSmart™ - the only prepaid card to reward you with Airpoints Dollars™

About OneSmart

OneSmart is an optional benefit of your Airpoints™ card that can be used like a debit card around the world.

We have recently changed our OneSmart provider to MasterCard®, and have taken this opportunity to review and refresh OneSmart to ensure it stays relevant to your travel needs. Find out more about the recent changes.

Got your new OneSmart card#?

Here's the best way to get your new card up and running:

Activate your new account and set your card PIN

If you're having issues activating your new card, please read our OneSmart updates or watch this video:

New app coming soon

The new OneSmart app for iOS and Android is expected to be available by mid December. In the meantime, our OneSmart website is mobile optimised so you can easily manage your account from your mobile or tablet.

Need help?

Need help, including transferring funds from your current OneSmart Account to your new card?
We have a dedicated team to help you with this process and we can also assist you if you didn’t receive a new card. Contact us on 0800 787 100 or +64 (9) 369 1591.

Have any questions about your new OneSmart card#?
Contact OneSmart Customer Service Centre on 0800 787 555 or +64 (9) 377 8535.

Alternatively, check out our FAQs

Request a OneSmart card

If you don't have a OneSmart card, you can request one here or find out more about OneSmart.