OneSmart™
Load up to eight foreign currencies plus New Zealand Dollars on your OneSmart card before your trip, and earn Airpoints Dollars1 whenever you spend2. An easy and secure way to manage your travel money, OneSmart can be used worldwide, anywhere Mastercard® is accepted³.
Request a card
Manage your account
Damaged or expired card
Lost card
Why use OneSmart?
How does OneSmart work?
- 1
Request OneSmart
It's free to request a card. Once you receive your card, activate it and set a PIN.
- 2
Lock it in
Load in NZD or lock in up to eight foreign currencies at a set exchange rate*.
- 4
Earn Airpoints Dollars
Collect 1 Airpoints Dollar for every NZD$100 spent overseas and every NZD$200 spent in New Zealand on eligible purchases.
Download the OneSmart app
OneSmart Mastercard Priceless® Specials
Fees
FAQs
Who can request OneSmart?
How do I request OneSmart?
Where can I use OneSmart?
Is there anything I can't use OneSmart for?
Will I be charged a card payment fee if I use OneSmart for an online flight booking on the Air New Zealand website?
Can I use OneSmart to transact in currencies that I haven't loaded onto my OneSmart account?
Can I get a second card linked to the same OneSmart account or have multiple cards for my family members?
What happens to my OneSmart card if my Airpoints tier changes?
I didn't receive my Airpoints Card with OneSmart, where can I get one?
I've requested OneSmart but haven't received the card. What should I do?
How do I opt out of OneSmart?
Who is the card issuer for OneSmart?
What is a card issuer?
Is OneSmart different to a debit or credit card?
What happens when my OneSmart card expires?
See more frequently asked questions.
Need help?
If you have any questions about your OneSmart card, contact the OneSmart Customer Service Centre on 0800 787 555 or +64 (9) 377 8535 if you're overseas (charges may apply).
OneSmart is an unsecured debt security issued by EML Payment Solutions Limited (8079483) (the "Issuer"). OneSmart is not guaranteed by any person. EML is solely responsible for the repayment of your OneSmart facility. View the Product Disclosure Statement for more detail. Information has been prepared without taking into account your objectives, financial situation or needs and you should consider the appropriateness of the information about the OneSmart facility before making any decisions about whether to acquire or continue using the prepaid facility.
Mastercard® and Priceless Specials are registered trademarks, and the circles design is a trademark of Mastercard International Incorporated.
¹When calculating your Airpoints Dollar earnings, if you spend in a foreign currency, the amount you spend will be converted into New Zealand dollars at the currency exchange rate prevailing at the time the amount is deducted from your OneSmart Card.
²Eligible purchases do not include money orders, traveller's cheques, gambling chips, flights purchased directly from Air New Zealand. You do not earn Airpoints Dollars when loading funds to your OneSmart Card, transferring funds to another currency balance or another member's OneSmart Card or when withdrawing funds from ATMs or cashing out your OneSmart Card balance. Purchases that are reversed, refunded or charged-back are also ineligible for points earn, in addition to fees incurred.
³Although the Mastercard acceptance mark may be displayed, OneSmart may not operate in some countries and geographical regions, due to restrictions. For more information please see the Product Disclosure Statement.
*Lock in your exchange rates means the exchange rate is locked in for the initial load only. The exchange rates for subsequent reloads will be set at the prevailing exchange rate at the time of the transaction.
~Some ATM operators may charge their own fees and set their own limits.
Eligibility criteria applies. OneSmart is available to Airpoints members residing in New Zealand, 16 years of age or older.
^By downloading, installing or using the Air NZ OneSmart app, you agree to be bound by the terms and conditions. iOS: Requires iOS 8.0 or later. Compatible with iPhone, iPad and iPod touch. Android: Requires Android 4.0.3 or later. This app is optimized for Android phones.