OneSmart debit loads
That means no internet banking, no fuss, and no wait time.
With an instant debit load, the funds you need are there to spend straight away, so you're ready to spend local currency and earn Airpoints Dollars™ too.
To load instantly, simply follow the steps below:
- Login to your OneSmart account
- Select 'Load Money' from the main menu
- Select 'Currencies'
- On the 'Payment' screen, select 'Debit card'
- Follow the screen prompts
Need help? Check out some FAQs below
What is a debit card?
A debit card is a financial card issued by a bank, using money that comes directly from the user's bank account when making a transaction, unlike a credit card which uses a credit line.
What debit cards are accepted?
Any Mastercard® or Visa debit card issued in New Zealand can be used as a form of payment. Please note this excludes all credit cards.
How can I transfer money to my OneSmart account?
There are three ways to load funds online:
- Via debit card when loading directly into foreign currency or NZD (the funds are available instantly)
- Via bank transfer when loading directly into foreign currency or NZD (allow 1 business day for the funds to be available)
- Via bill payment when loading into NZD (allow 1 business day for the funds to be available)
Are there fees applicable to using this load method?
Yes. A fee of 1.5% of the load value will apply per transaction. This value of this fee is displayed on the funds loading flow in your OneSmart account.
If you have any questions about your OneSmart, please contact OneSmart customer service centre on 0800 787 555 or +64 (9) 377 8535.
OneSmart is an unsecured debt security issued by EML Payment Solutions Limited (the "Issuer"). OneSmart is not guaranteed by the Issuer or any other entity. A Product Disclosure Statement is here. Information has been prepared without taking into account your objectives, financial situation or needs and you should consider the appropriateness of the information about the OneSmart facility before making any decisions about whether to acquire or continue using the prepaid facility.
Mastercard® and Priceless Specials are registered trademarks, and the circles design is a trademark of Mastercard International Incorporated.
Although the Mastercard acceptance mark may be displayed, OneSmart may not operate in some countries and geographical regions, due restrictions. For more information, please the Product Disclosure Statement.
Eligible purchases do not include money orders, traveller's cheques, gambling chips, adult entertainment, flights purchased directly from Air New Zealand. You do not earn Airpoints DollarsTM when loading funds to your OneSmart Card, transferring funds to another currency balance or another member's OneSmart Card or when withdrawing funds from ATMs or cashing out your OneSmart Card balance. Purchases that are reversed, refunded or charged-back are also ineligible for points earn, in addition to fees incurred.
When calculating your Airpoints Dollar earnings, if you spend in a foreign currency, the amount you spend will be will be converted into New Zealand dollars at the currency exchange rate prevailing at the time the amount is deducted from your OneSmart Card.