OneSmart™ debit loads

Instantly load money onto your OneSmart™ travel card through your OneSmart account with debit loads.

That means no internet banking, no fuss, and no wait time.

With an instant debit load, the funds you need are there to spend straight away, so you're ready to spend local currency and earn Airpoints Dollars™ too.

To load instantly, simply follow the steps below:

  1. Login to your OneSmart account
  2. Select 'Load Money' from the main menu
  3. Select 'Currencies'
  4. On the 'Payment' screen, select 'Debit card'
  5. Follow the screen prompts

Fees apply.

OneSmart debit loads
Man travelling, London.

Double your money with OneSmart

To celebrate the launch of debit card loads we are giving away five chances to double* your money on every eligible load made on your OneSmart account between 28 February and 31 March 2018!

So whether you've got an upcoming holiday or off on a shopping spree, every eligible load gets you an entry. Promotion T&Cs apply.


Need help? Check out some FAQs below

What is a debit card? 
A debit card is a financial card issued by a bank, using money that comes directly from the user's bank account when making a transaction, unlike a credit card which uses a credit line.

What debit cards are accepted?
Any Mastercard® or Visa debit card issued in New Zealand can be used as a form of payment. Please note this excludes all credit cards.

How can I transfer money to my OneSmart account?
There are three ways to load funds online:

  • Via debit card when loading directly into foreign currency or NZD (the funds are available instantly)
  • Via bank transfer when loading directly into foreign currency or NZD (allow 1 business day for the funds to be available)
  • Via bill payment when loading into NZD (allow 1 business day for the funds to be available)

Are there fees applicable to using this load method?
Yes. A fee of 1.5% of the load value will apply per transaction. This value of this fee is displayed on the funds loading flow in your OneSmart account.

If I load more than $2,000 in one transaction, am I still eligible to enter the promotion?
Yes, any loads will give you one entry into the prize draw, but the value of each prize is up to NZD $2,000.

If you have any questions about your OneSmart, please contact OneSmart customer service centre on 0800 787 555 or +64 (9) 377 8535.