Travel alerts

These major events or issues are currently affecting several Air New Zealand flights.

For updates on your flight's times and status, download the Air NZ mobile app or sign up for our travel alerts. 

Planned protest demonstrations at Hong Kong Airport

Air New Zealand flights to / from Hong Kong are currently operating as scheduled. Please refer to our Arrivals & Departures page for any changes. We also recommend you download the Air NZ Mobile App to ensure you are updated of any potential changes.

Auckland Airport infrastructure changes

From August 2019, the Northern Network roadworks are commencing to widen George Bolt Memorial Drive and add high occupancy vehicle lanes to enable public transport, along with shared paths for pedestrians and cyclists. New roads and intersections on or around George Bolt Memorial Drive and Tom Pearce Drive are also being added.

A new one-way loop road will be built, allowing traffic to flow efficiently through a pick up/drop off zone at the International Terminal, before connecting back into George Bolt Memorial Drive.

These changes are part of Auckland Airport’s infrastructure construction upgrades to build the airport of the future, with the full roadwork changes expected to complete by mid-2021.

There will be traffic management plans in place, focused on minimising the impact on road users as much as possible. We do recommend, however, allowing more time when planning your trip to the airport.

If you're travelling to or from the airport during this time, find the top tips for a smoother journey on the Auckland Airport website, here.

Rolls-Royce Trent 1000 Engine Maintenance Requirements

Due to a global issue impacting Rolls-Royce Trent 1000 engines that power our Boeing 787-9 Dreamliner fleet, Rolls-Royce, in conjunction with European regulator EASA, advised operators of 'Package C' engine types that earlier than usual maintenance checks were required on a specific part of the engine compressor.

While continuing to get our customers to their destinations has been our first priority, as a result of these maintenance requirements, Air New Zealand has needed to reschedule a number of international services as well as make a limited number of cancellations.

In addition to this, we have also leased two Boeing 777-200 aircraft from Boeing Group and one Boeing 777-300 aircraft from fellow Star Alliance member, EVA Air to help with additional capacity on some routes. These three aircraft are also operated by our Air New Zealand pilots and cabin crew.

Customers impacted by these schedule or aircraft changes will be contacted directly by Air New Zealand, via the contact information provided in their booking, or the travel agent they booked through.