Travel alerts

Be kept up to date with current travel alerts that are in effect.

Find out how to receive our travel alert information.

Air New Zealand makes Schedule Changes due to Maintenance Requirements

You may be aware of a global issue impacting Rolls-Royce Trent 1000 engines which means earlier than expected maintenance is required on some of the engines fitted to our 787-9 aircraft.

While continuing to get our customers to their destinations has been our first priority as we work through this, Air New Zealand has retimed some international flights and made a limited number of cancellations.

Air New Zealand is doing all it can to minimise the impact on customers and has also secured lease aircraft to help with additional capacity on some routes.

Customers impacted by the changes will be contacted directly by Air New Zealand or the travel agent they booked through.

For more information on retimed and cancelled services, please select your departure or arrival port from the following list:

Air New Zealand lease Boeing 777-200 aircraft

Air New Zealand has entered into a lease agreement with Boeing for a Boeing 777-200 aircraft. From 12 July 2018, this lease aircraft will operate selected routes allowing us to maintain our schedule and continue to get our customers to their destinations.

These services will be operated by Air New Zealand pilots and cabin crew who will provide the friendly Kiwi service our customers are familiar with.

If your flight is to be operated by this aircraft, you will be contacted directly. For further information, please see here.

Air New Zealand to lease EVA Air 777-300 aircraft

Air New Zealand has entered into a lease agreement with EVA Air for a Boeing 777-300 aircraft in order to maintain our schedule and continue to get our customers to their destinations.

This aircraft will begin operating from 22 August 2018 with services operated by Air New Zealand pilots and cabin crew, who will provide the friendly Kiwi service our customers are familiar with.

See here for more information, including what services will be operated by the EVA Air aircraft.

Changes to the trans-Tasman Alliance

Air New Zealand and Virgin Australia will end their trans-Tasman alliance in October this year, following seven years of partnership. Air New Zealand will no longer sell Virgin Australia’s trans-Tasman flights as part of its network, and Virgin Australia will no longer sell Air New Zealand’s trans-Tasman flights, for flights from 28 October 2018 and beyond. See here for more information.