If your flight or travel plans are impacted by the alert level changes, Air New Zealand will credit you the full value of your flight. You can easily opt in for this credit yourself online.
Travel between New Zealand and Australia
Additional travel restrictions
Effective immediately, all customers arriving in Sydney or Melbourne are required to proceed directly to their place of residence or accommodation, and obtain a COVID-19 test within 24 hours of arrival. This can be either a Rapid Antigen Test (RAT) or PCR test. Customers must self-isolate until a negative test result is received.
Onward travel is permitted for those wishing to travel beyond Sydney or Melbourne, provided you meet the entry requirements into the state you wish to travel to.
These restrictions will remain in place until more is known about the severity and transmissibility of the new COVID-19 Omicron variant.
Travel from New Zealand to Australia
We are operating limited services to Sydney and Melbourne for fully vaccinated travellers. Our schedule is available here.
To qualify for travel, you need to be:
- Eligible to enter Australia
- Fully vaccinated - Seven days must have passed since you received your final dose of the vaccine prior to your scheduled departure date
- Provide a negative pre-departure test taken within 3 days prior to departure
- Tests from community testing stations will not be accepted
- A text confirmation is not sufficient
- You will need to undertake testing within 24 hours of arrival.
Travel from Australia to New Zealand
Available flights from Australia to New Zealand will require you to hold a confirmed MIQ voucher for a stay in managed isolation.
Changes to MIQ Requirements in New Zealand
Following the New Zealand Government’s announcement, in light of the Omicron variant, non MIQ-travel back to Aotearoa for Kiwis in Australia will be delayed until the end of February.
This means, quarantine-free flights from Australia to New Zealand between 17 January and 28 February 2022 will be cancelled, and a limited number of quarantine services will be released.
We recommend awaiting a further update from Air New Zealand, and thank you in advance for your patience.
If you still wish to travel to New Zealand before 28 February 2022, you will need to secure an MIQ voucher before booking a quarantine flight. Please see here for further information regarding the next release of MIQ rooms from the New Zealand Government.
An updated schedule for flights from New Zealand to Australia can be viewed here.
If you no longer wish to travel, you are welcome to opt-in for credit to fly at a later date by managing your booking online.
For further information from the New Zealand Government, please see here.