Airpoints members based in New Zealand may now book reward flights on our Star Alliance partners online.
Air New Zealand operated flights are currently not available via this portal. To redeem Airpoints Dollars on Air New Zealand flights, you can book online here.
For reward flights on our other partners (e.g. Cathay Pacific, Virgin Atlantic and Etihad) please call our contact centre.
- Star Alliance reward tickets are limited in availability, at the operating carrier's discretion.
- Airpoints Dollars must be used to pay for the full ticket cost (Airpoints Flexipay cannot be used for Star Alliance reward tickets), however any taxes, levies or surcharges must be paid with debit or credit card.
- No child discount applies to reward tickets. Seats are sold at a standard rate depending on the distance and cabin class of the flight.
- No infant bookings are permitted, please contact the operating carrier directly.
- Reward tickets are subject to the operating carrier’s terms and conditions, applicable fare rules and conditions of carriage.
- Any special requests (e.g. meal requests or special assistance) can be made directly with the operating carrier.