Airpoints Dollars™ Advance

Airpoints Dollars Advance is like an overdraft.

Certain Airpoints™ credit card products offer this as a benefit, allowing you to access a few extra Airpoints Dollars in the short term if you don't have quite enough for a reward.

Frequently asked questions

How do I know if I have an Airpoints Dollars™ Advance?

How will I know if I have used my Airpoints Dollars Advance?

What is my available balance?

What if I don't want to use the Airpoints Dollars Advance facility?

What if I have more than one Airpoints Credit Card with Airpoints Dollars Advance?

How do I pay it back?

What if I want to close my Airpoints Credit Card?

What if I am in a Shairpoints group?

How is the Shairpoints balance calculated?


Air NZ mobile app screenshot.

Person 1

  • has an ANZ credit card with a 200 Airpoints Dollars Advance.
  • has used 150.62 of their Airpoints Dollars Advance towards a flight booking, leaving them with 49.38 Airpoints Dollars available to spend.
  • is part of a Shairpoints account with Person 2.

Person 2

  • has a balance of 25 Airpoints Dollars, and no Airpoints Dollars Advance.

View your Airpoints account balance.

Person 1


-150.62    Airpoints Dollars Balance (negative balance is repayable to Air NZ)
200.00    Airpoints Dollars Advance
49.38    Available Airpoints Dollars

Person 2


25.00    Airpoints Dollars Balance
0.00    No Airpoints Dollars Advance
25.00    Available Airpoints Dollars 

Shairpoints Balance (Person 1 + Person 2)


(-150.62) + (25.00) = -125.62    (negative balance is repayable to Air NZ)

Shairpoints Available Balance (Person 1 + Person 2)


(49.38) + (25.00) = 74.38

Why are there two Airpoints Dollar balances, one listed as my personal Airpoints account and one listed under my Shairpoints account?

Can I choose to use Airpoints Flexipay rather than my Airpoints Dollars Advance?

My Airpoints Dollar balance on the Air NZ app looks different to my Airpoints Update email

Couple on the beach image courtesy of Havseen