International travel options

Last updated 25 January 2021 at 8.32PM NZT

One-way 'Quarantine-free' services from New Zealand to Australia are now temporarily unavailable with the Australian Government placing a 72 Hour hold on 'Quarantine-free' entry. Passengers with bookings made for 'Quarantine-free' travel from the 25th - 27th January 2021 will be contacted directly by Air New Zealand to be rebooked on an alternative Air New Zealand flight once further advice has been received from the Australian Government.

From 11:59 pm on Monday 25 January 2021, most passengers travelling to New Zealand must provide evidence of a negative COVID-19 test result before departure. Customers transiting through New Zealand from the United Kingdom and the United States must also meet this requirement. Learn more.

From 26 January 2021, Air New Zealand requires all passengers to wear a face-covering on international flights. Face-coverings are already required by local legislation on all New Zealand domestic flights and on flights to some international destinations.


Travel requirements and restrictions

It's essential you understand the local requirements of where your trip begins, where you transit, and where it ends. These may include:

  • Pre-travel testing
  • Pre-travel quarantine
  • Supplying passport details
  • Declaration forms
  • Arranging quarantine at your final destination

These requirements may change before you travel, so be sure to check regularly.

Use the resources below to make sure you are fully informed ahead of your journey:

Failure to meet local requirements may result in you being denied boarding. 

More information

Travel to New Zealand

Travel to Australia

Travel to the USA

Travel to Canada

Travel to China

Travel to Hong Kong

Travel to Korea

Key actions


Changes to the travel experience

More than ever, we're focussed on the health and safety of our people and passengers.

We're therefore making temporary changes to our service offering on the ground and in the air.

Air New Zealand physical distancing icon.

Physical distancing at the airport and onboard

Where possible we will allocate additional space between customers onboard and will do our best to keep families and travelling companions together.

Please follow all crew instructions when onboard our aircraft and be mindful that every airport will have rules set by local authorities that you'll need to comply with. 

Air New Zealand glass icon.

Inflight food and beverages

We have paused parts of our service which increase interactions between crew and customers, such as offering hot towels or pre-takeoff drinks from a tray.

Our businesspremier™ menu has been simplified and is now delivered on a single service tray. 

We will continue to provide special meals. Please request them when you book, as normal.

Air New Zealand mask icon.

Wearing face coverings

You may be required by local law to wear a face-covering in the airport where your trip begins, where it ends or where you connect. From 26 January 2021, Air New Zealand requires all passengers to wear a face-covering on international flights. Face-coverings are already required by local legislation on all New Zealand domestic flights and on flights to some international destinations.

Air New Zealand spray bottle icon.

Cleanliness in the air and on the ground

We are taking extra steps to ensure all our aircraft, lounges, and airports are frequently cleaned. We are regularly cleaning our aircraft with antiviral products, approved for use by aircraft manufacturers and by the World Health Organisation. If you are travelling on an Air New Zealand operated flight inbound to New Zealand the crew on these flights will have a number of supplies onboard to provide customers on request, such as surgical masks and hand sanitiser. 

Other international travel information

What if I want to travel but postpone to a later date?

Can my children travel as unaccompanied minors?

Can I travel with my pet?

Will all your Lounges be open?