Use your Airpoints™ credit card to top up your Airpoints Dollars™

If you need Airpoints Dollars™ for your next trip, or a gift from the Airpoints™ Store, purchasing an Airpoints Dollars top up might be just the ticket.

You'll need an Air New Zealand Airpoints credit card, issued by Kiwibank. Here's how to top up your Airpoints Dollars:

  1. Email us with your Airpoints number and a phone number we can reach you on
  2. We'll call you back during business hours (8.30am-5pm) to process your request

Please allow 2-4 business days for us to complete your request.

Airpoints Dollar purchases are non-refundable, so please ensure you are happy with your choice before you confirm your request.

Kiwibank Airpoints Credit Cards

The Air New Zealand Airpoints credit cards

The Air New Zealand Airpoints credit cards issued by Kiwibank are the only cards that allow you to top up your Airpoints Dollars account

Important information on topping up and Airpoints Dollars

  • Airpoints Dollar purchases are non-refundable, so make sure you are happy with your choice before you confirm your request¹
  • Airpoints Dollars cannot be redeemed for some flights. If you're not sure whether a fare is eligible, call us on 0800 737 000
  • If you purchase an Air New Zealand flight using Airpoints Dollars, remember you will need to pay any additional government and airport charges. You won't be able to use your Airpoints Dollars to pay these²

1 Once purchased, Airpoints Dollars are non-refundable. Customers who purchase fares using Airpoints Dollars will need to pay any additional government and airport costs separately.  Payment for these cannot be made with Airpoints Dollars.

2 Any applicable third-party taxes, levies or surcharges must be paid in cash and not with Airpoints Dollars, unless the fare is a New Zealand domestic fare. Air New Zealand Airpoints programme terms and conditions apply.

Kiwibank Limited is the issuer of the Air New Zealand Airpoints credit card/this card. Lending criteria, terms and conditions and fees apply. Airpoints terms and conditions apply. See airpointscreditcard.co.nz for details.