Islands fares
On these flights you can choose from our range of Seats to Suit*, with the option of low smartsaver fares or fully refundable flexi fares. You can book different fares for each part of your journey. If you're travelling with others, each person can choose a seat, seat+bag or theworks fare and you can still be seated together.
All Islands fares are eligible for Airpoints Dollars™ and Status Points, unless booked in F class (grabaseat™ fares) or purchased with Airpoints Dollars. Each fare has a different earning rate. For details see our Airpoints™ calculator.
smartsaver vs flexi, if you might need to change your flight
To book a flexi fare online, simply select the option to make your flights flexible from the list of extras. Most premiumeconomy cabin class fares are already flexi fares, but sometimes there are discounted 'businessclass or premiumeconomy' fares that are non-refundable and come with the smartsaver rules.
Cancellations
smartsaver fares are non-refundable, whereas flexi fares are fully refundable - except for bookings over the December to January period to or from Samoa, Rarotonga, Tonga and Niue, where a NZD $200 cancellation fee per person will apply.
If you buy a smartsaver fare and later upgrade it to a flexi fare, only the upgrade portion will be eligible for a refund.
Changes
Name changes are not permitted on any fares, so you can't transfer them to another person.
Both smartsaver and flexi fares let you change your flights right up until departure. You'll have to pay any fare difference and a service fee if not changing online.
For smartsaver fares there's a booking change fee of NZD $100 per person (infants excluded), unless you're upgrading to premiumeconomy or businesspremier™ on the same flight, same day. There's no booking change fee for flexi fares.
No shows
If you don't show up in time for your flight, with a smartsaver fare that sector of your journey will be cancelled with no refund. With a flexi fare however, a no show is fully refundable except for travel to Samoa, Rarotonga, Tonga and Niue during December and January, when a 50% no show penalty applies.
Islands Seats to Suit
Everyone has different priorities when they travel. We provide a choice of Seats to Suit on our Islands flights, so you don't have to pay for things that aren't important to you.
seat: one carry-on bag 7kg
Perfect if you're travelling light or heading off on a short trip.
- Available on all aircraft operated by Air New Zealand
- Not available on flights operated by our codeshare partners
- One carry-on bag up to 7kg
- No checked-in bag, to add checked-in baggage upgrade to seat+bag
- Standard seat, tea, coffee, water
- Purchase snacks or drinks on board using a credit card or prepaid voucher
- Standard seat select from just $10, or free for Airpoints™ Gold, Elite and Koru members
- Gate to gate, seat back inflight entertainment: TV, music and games with the option to include movies for $10 using a credit card or prepaid voucher on board
seat+bag: one checked-in bag (23kg)
Take a little more than carry-on, without paying for things you don't need.
- Available on all aircraft operated by Air New Zealand
- Not available on flights operated by our codeshare partners
- One carry-on bag up to 7kg
- One checked-in bag up to 23kg
- Standard seat, tea, coffee, water
- Purchase snacks or drinks on board using a credit card or prepaid voucher
- Standard seat select from just $10, or free for Airpoints™ Gold, Elite and Koru members
- Gate-to-gate, seat back inflight entertainment: TV, music and games with the option to include movies for $10 using a credit card or prepaid voucher on board
- Seat request not available
theworks: one checked-in bag (23kg), meal, drinks and movies
The freedom to relax with a bite to eat and something fun to watch.
- Available on all aircraft, including flights operated by our codeshare partners
- One carry-on bag up to 7kg
- One checked-in bag up to 23kg
- Standard seat request
- Complimentary meal and drinks
On Air New Zealand operated flights:
- Standard seat select included
- Kids meal available, select when booking
- Gate-to-gate, seat back inflight entertainment: TV, music, games and movies
On flights operated by our codeshare partners:
- Seat request and child meals may not be available, check with the airline
- Inflight entertainment will be different to Air New Zealand operated services
worksdeluxe: two 23kg checked-in bags, no neighbour and more
Get more space to relax, a neighbour free guarantee and a host of deluxe extras.
- Available on Airbus A320 Air New Zealand operated flights only
- Not available on flights operated by our codeshare partners
- One carry-on bag up to 7kg
- Two checked-in bags up to 23kg each
- Preferred seating with seatselect included
- Premium check-in, priority baggage and priority boarding
- Neighbour-free guarantee ensures an empty seat next to you
- Premium headphones
- Complimentary full meal and drinks, with vegetarian or gluten intolerant options for selection when booking
- Kids meal available, select when booking
- Gate-to-gate, seat back inflight entertainment: TV, music, games and movies
premiumeconomy: two carry-on, two checked-in bags, leg room
A premium travel experience at an affordable price.
- Available on Boeing 777 and Dreamliner 787-9 aircraft operated by Air New Zealand only
- Not available on flights operated by our codeshare partners
- Two carry-on bags up to 14kg in total, with one item weighing up to 10kg
- Two checked-in bags up to 23kg each
- Luxury leather seats, more personal space, with standard seat select included
- Premium check-in, priority baggage and priority boarding
- Premium headphones
- Complimentary premiumeconomy menu meal and drinks, with vegetarian or gluten intolerant options for selection when booking
- Kids meal available, select when booking
- Gate-to-gate, seat back inflight entertainment: TV, music, games and movies
businesspremier: two carry-on, three checked-in bags, lounge access
The ultimate inflight comfort, food and entertainment.
- businesspremier lie-flat seating is available on Boeing 777 and Dreamliner 787-9 aircraft operated by Air New Zealand
- Two carry-on bags up to 14kg in total, with one item weighing up to 10kg
- Three checked-in bags up to 23kg each
- Lounge access when departing from Air New Zealand serviced airports with an Air New Zealand Lounge
- Luxury leather seats, more personal space, with standard seatselect included
- Premium check-in, priority baggage and priority boarding
- Premium headphones
- Complimentary drinks including premium New Zealand wines, select your meal from our businesspremier menu
- Vegetarian or gluten intolerant meal options, select when booking
- Kids meal available, select when booking
- Gate-to-gate, seat back inflight entertainment: TV, music, games and movies
Airpoints™ Gold, Elite and Koru baggage allowances
- Airpoints Gold and Elite members can take two carry-on bags (up to 14kg in total, with one item weighing up to 10kg) with any of the Seats to Suit products.
- Airpoints Gold, Elite and Koru members can take an additional checked bag (up to 23kg) with seat+bag, theworks and worksdeluxe products.
Card payment fee when booking
If you choose to pay by credit card, a card payment fee of NZD $7.10 (per person one way) for Pacific bookings will be added to your booking. To avoid paying this fee you can pay by, Air NZ Travelcard or POLi.
* The options of Seat and Seat + Bag fares are not available to be booked on flights between New Zealand and Tahiti.