Long-haul fares

Our long-haul fares are for all international flights, except flights between any two of these countries: New Zealand, Australia, Honolulu, Bali, South Pacific Islands.

You can choose Economy, Premium Economy Business Class or Business Premier, with the option of low Smart Saver fares or fully refundable Flexi fares. All our fares are one-way rather than return, with no additional one-way surcharge. This gives you the freedom to book different fares for each direction of your journey.

Take a moment to check the fare conditions below, so you can choose the booking flexibility, baggage allowance and comfort options you need. When you book online with us, a link in the ‘view details’ section will show the relevant fare conditions before you complete your booking.

If you only book one direction of your journey, be aware that some countries can have stricter entry requirements if you arrive without a booked return flight.

All our long-haul fares are eligible for Airpoints Dollars™ and Status Points, unless booked in N or F class (Grabaseat Greenlight fares) or purchased with Airpoints Dollars or Fly Buys. Each fare has a different earning rate. For details see our Airpoints™ calculator.

Business Class and Business Premier fares are eligible for Airpoints Companion tickets on Air New Zealand operated flights, unless Companion tickets are purchased with Airpoints Dollars. Economy and Premium Economy fares may also be eligible, contact us to find out.

Search for flights on Air New Zealand now.

To book a Global Flexi fare online, simply select the option to make your flights flexible from the list of extras. Long-haul Business Premier or Business Class fares are already Global Flexi fares.

Cancellations

Global Saver fares:

  • Refundable (if cancelled one day or more before departure) subject to NZ$150 cancellation fee for each one-way sector per adult (child and infant discounts apply)
  • F class (Grabaseat) fares are non-refundable
  • Fares to, from or via Singapore booked in K and G are non-refundable. S or L booking class may also be non-refundable

Global Flexi fares:

  • Fully refundable, provided you cancel before departure
  • If you buy a Global Saver fare and later upgrade it to a Global Flexi fare, only the upgrade portion will be eligible for a refund minus the Global Saver cancellation fee

Changes

Name changes are not permitted on any fares, so you can’t transfer them to another person.

Both Global Saver and Global Flexi fares allow date changes and rerouting right up until departure. You’ll have to pay any fare difference. If you’re not making the change online, a service fee of NZ$60 per change per seat applies for changes made from within New Zealand, otherwise the service fee of the country you’re calling from will apply.

For Global Saver fares there’s also a booking change fee of NZ$50 per person (infants excluded).  There’s no booking change fee for Global Flexi fares.

No shows

If you don’t show up in time for your flight, with a Global Saver fare the one-way fare will be cancelled with no refund. With a Global Flexi fare however, you can change the booking following a no show, subject to a NZ$300 change fee.

Long-haul service classes

This information is for Air New Zealand operated flights only. For flights operated by our codeshare and partner airlines, please contact the relevant airline. When booking a multi-airline journey online with us you can follow a link in the ‘view details’ section to see the relevant baggage information before completing your booking. To learn more, see checked in baggage.

Be entertained in comfortable ergonomic seats without paying for things you don’t need.

  • Available on all aircraft operated by Air New Zealand
  • One carry-on bag up to 7kg
  • One checked-in bag up to 23kg
  • Standard seat select included
  • Economy Skycouch™ option available on our Boeing 777 and Dreamliner 787-9 flights
  • Complimentary fresh and innovative  cuisine, quality New Zealand wines, plus beverages and snacks
  • Vegetarian, gluten intolerant and other special meal options for selection when booking
  • Child’s meal including activities pack, select when booking
  • On-demand entertainment including TV programmes, music, games and movies

A premium travel experience at an affordable price.

  • Available on Boeing 777 and Dreamliner 787-9 aircraft operated by Air New Zealand only
  • Not available on flights operated by our codeshare partners
  • Two carry-on bags up to 7kg each
  • Two checked-in bags up to 23kg each
  • Luxury customised leather seats with more personal space
  • Standard seat select included
  • Premium check-in, priority baggage and priority boarding
  • Complimentary Premium Economy cuisine, quality New Zealand wines plus beverages and snacks
  • Vegetarian, gluten intolerant and other special meal options for selection when booking
  • Child’s meal including activities pack, select when booking
  • On-demand entertainment including TV programmes, music, games and movies

Flexible flights plus the ultimate inflight comfort, food and entertainment.

  • Business Premier lie-flat seating is available on Boeing 777 and Dreamliner 787-9 aircraft operated by Air New Zealand
  • Our Boeing 767 fleet features a leather armchair in Business Class
  • Two carry-on bags up to 7kg each
  • Three checked-in bags up to 23kg each
  • Global Flexi fare option included, giving you change flexibility  and a full refund if you cancel before departure
  • Lounge access when departing from airports with an Air New Zealand lounge
  • Luxury leather seats, more personal space, with standard seat select included
  • Premium check-in, priority baggage and priority boarding
  • Complimentary drinks including premium New Zealand wines, select your meal from our Business Premier menu designed by consultant chef Peter Gordon
  • Vegetarian, gluten intolerant and other special meal options for selection when booking
  • Child’s meal including activities pack, select when booking
  • On-demand entertainment including TV programmes, music, games and movies

Airpoints™ Gold, Elite and Koru baggage allowances

Airpoints Gold and Elite members can take an additional carry-on bag (up to 7kg). Airpoints Gold, Elite and Koru members can take an additional checked bag (up to 23kg), with Economy and Premium Economy fares. Business already allows the maximum of three bags.

Children’s fares

For children aged 2 - 11 years accompanied by an adult, a long-haul fare is 75% of the adult fare, except for Business Premier/Business Class where a child fare is the same as an adult fare.

One infant (0 - 23 months) not requiring a seat may travel with each adult at 10% of the adult fare provided the infant is less than two years old for the entire journey. Additional infants travel at the child fare level.

Booking online

There is no booking service fee when booking online. If you book through our contact centre there’s a NZ$60 booking service fee per seated passenger, per one-way journey.

Card payment fee when booking

If you choose to pay by credit card, a card payment fee of NZ$17.50 for long-haul fares (per person one-way) will be added to your booking. To avoid paying this fee you can pay by Airpoints Dollars™, Air NZ Travelcard or POLi. Please see our help section for further information.