Australia fares

Our Australia fares are for flights between New Zealand and Perth, Brisbane, Cairns, Sydney, Adelaide, the Gold Coast or the Sunshine Coast in Australia.

For these flights we offer a range of Seats to Suit with the choice of low Smart Saver fares or fully refundable Flexi fares. You can book different fares for each part of your journey. If you’re travelling with others, each person can choose a Seat Only, Seat+Bag or The Works fare and you can still be seated together.

All our Australia fares are eligible for Airpoints Dollars™ and Status Points, unless booked in N or F class (Grabaseat Greenlight fares) or purchased with Airpoints Dollars or Fly Buys. Each fare has a different earning rate. For details see our Airpoints™ calculator.

When you’re booking online, the Flexi fare option is one of the extras you can add. Most Business Class fares are already Flexi fares, but sometimes there are discounted ‘Business Saver’ fares that are non-refundable and come with the Smart Saver rules.

Cancellations

Smart Saver fares are non-refundable, whereas Flexi fares are fully refundable. If you buy a Smart Saver fare and later upgrade it to a Flexi fare, only the upgrade portion will be eligible for a refund.

Changes

Name changes are not permitted on any fares, so you can’t transfer them to another person.

Both Smart Saver and Flexi fares let you change your flights right up until departure. You’ll have to pay any fare difference, and a service fee if not changing online. 

For Smart Saver fares there’s a booking change fee of NZD $100 per person (infants excluded), unless you’re upgrading to Premium Economy or Business on the same flight. There is no booking change fee for Flexi fares.

No shows

If you don’t show up in time for your flight, with a Smart Saver fare that sector of your journey will be cancelled with no refund. With a Flexi fare however, a no show is fully refundable.

Australia Seats to Suit

With Air New Zealand Australia fares you can choose from five seat options, so you only pay for the baggage allowance, comfort features and extras you need.

Perfect if you’re travelling light or heading off on a short break.

  • Available on all aircraft
  • One carry-on bag up to 7kg
  • No checked-in bag - to add checked-in baggage upgrade to Seat+Bag
  • Standard seat, tea, coffee, water
  • Purchase snacks or drinks on board using a credit card or prepaid voucher

On flights operated by Air New Zealand

  • Standard seat select from just $10, or free for Airpoints Elite, Gold and Koru members
  • Gate to gate, seat back inflight entertainment: TV, music and games with the option to include movies for $10 using a credit card or prepaid voucher on board

On NZ7000 series flights operated by Virgin Australia

  • For gate-to-gate Wi-Fi movies, TV shows and music download the free Virgin Australia Entertainment app to your iPhone, iPod touch, iPad or Android device before you travel (for iOS version 7 and above and Android versions 4.2 Jelly Bean and above) - remember to take headphones and fully charge your device
  • Seat request and child meals not available

Take a little more than carry-on, without paying for things you don’t need.

  • Available on all aircraft
  • One carry-on bag up to 7kg
  • One checked-in bag up to 23kg
  • Standard seat, tea, coffee, water
  • Purchase snacks or drinks on board using a credit card or prepaid voucher

On flights operated by Air New Zealand

  • Standard seat select from just $10, or free for Airpoints Elite, Gold and Koru members
  • Gate-to-gate, seat back inflight entertainment: TV, music and games with the option to include movies for $10 using a credit card or prepaid voucher on board

On NZ7000 series flights operated by Virgin Australia

  • For gate-to-gate Wi-Fi movies, TV shows and music download the free Virgin Australia Entertainment app to your iPhone, iPod touch, iPad or Android device before you travel (for iOS version 7 and above and Android versions 4.2 Jelly Bean and above) - remember to take headphones and fully charge your device
  • Seat request and child meals not available

The freedom to relax with a bite to eat and something fun to watch.

  • Available on all aircraft
  • One carry-on bag up to 7kg
  • One checked-in bag up to 23kg
  • Standard seat with complimentary meal and drinks

On flights operated by Air New Zealand

  • Standard seat select included
  • Kids meal including activities pack, select when booking
  • Gate-to-gate, seat back inflight entertainment: TV, music, games and movies

On NZ7000 series flights operated by Virgin Australia

  • For gate-to-gate Wi-Fi movies, TV shows and music download the free Virgin Australia Entertainment app to your iPhone, iPod touch, iPad or Android device before you travel (for iOS version 7 and above and Android versions 4.2 Jelly Bean and above) - remember to take headphones and fully charge your device
  • If you don’t have your own device every effort will be made to provide you with access to a tablet on board
  • Seat request and child meals not available

Get more space to relax, a neighbour free guarantee and a host of deluxe extras.

  • Available on Airbus A320 and Boeing 767 Air New Zealand operated flights only
  • Not available on NZ7000 series flights operated by Virgin Australia
  • One carry-on bag up to 7kg
  • Two checked-in bags up to 23kg each
  • Preferred seating with seat select included
  • Premium check-in, priority baggage and priority boarding
  • Neighbour-free guarantee ensures an empty seat next to you
  • Bottle of mineral water, newspaper and premium headphones
  • Complimentary full meal and drinks, with vegetarian or gluten intolerant options for selection when booking
  • Kids meal including activities pack, select when booking
  • Gate-to-gate, seat back inflight entertainment: TV, music, games and movies

A premium travel experience at an affordable price.

  • Available on Boeing 777 and Dreamliner 787-9 aircraft operated by Air New Zealand only
  • Not available on NZ7000 series flights operated by Virgin Australia, or codeshare partner flights
  • Two carry-on bags up to 7kg each
  • Two checked-in bags up to 23kg each
  • Luxury leather seats, more personal space, with standard seat select included
  • Premium check-in, priority baggage and priority boarding
  • Bottle of mineral water, newspaper and premium headphones
  • Complimentary Premium Economy menu meal and drinks, with vegetarian or gluten intolerant options for selection when booking
  • Kids meal including activities pack, select when booking
  • Gate-to-gate, seat back inflight entertainment: TV, music, games and movies

The ultimate inflight comfort, food and entertainment.

  • Business Premier lie-flat seating is available on Boeing 777 and Dreamliner 787-9 aircraft operated by Air New Zealand
  • Our Boeing 767 fleet and NZ7000 series flights operated by Virgin Australia feature a leather armchair in Business Class
  • Two carry-on bags up to 7kg each
  • Three checked-in bags up to 23kg each
  • Lounge access when departing from airports with an Air New Zealand lounge, plus Qantas lounge access when departing from Adelaide or Perth; there is no lounge at Sunshine Coast; when in transit on an indirect route, access is only available at our domestic New Zealand lounges
  • Luxury leather seats, more personal space, with standard seat select included
  • Premium check-in, priority baggage and priority boarding
  • Bottle of mineral water, newspaper and premium headphones
  • Complimentary drinks and choose your meal from Business Class menu designed by consultant chef

On flights operated by Air New Zealand

  • Standard seat select included
  • Vegetarian or gluten intolerant meal options, select when booking
  • Kids meal including activities pack, select when booking
  • Gate-to-gate, seat back inflight entertainment: TV, music, games and movies

On NZ7000 series flights operated by Virgin Australia

  • For gate-to-gate Wi-Fi movies, TV shows and music download the free Virgin Australia Entertainment app to your iPhone, iPod touch, iPad or Android device before you travel (for iOS version 7 and above and Android versions 4.2 Jelly Bean and above) - remember to take headphones and fully charge your device
  • If you don’t have your own device every effort will be made to provide you with access to a tablet on board
  • Seat request not available
  • Requests for vegetarian, gluten intolerant and child meal options not available, however a range of vegetarian and gluten-free options are available for purchase from the on-board retail menu

Airpoints Gold, Elite and Koru baggage allowances

Airpoints Gold and Elite members can take an additional carry-on bag (up to 7kg) with any of the Seats to Suit products.

Airpoints Gold, Elite and Koru members can take an additional checked bag (up to 23kg) with Seat + Bag, The Works and Works Deluxe products.

Card payment fee when booking

If you choose to pay by credit card, a card payment fee of NZ$6 (per person per one-way Australia journey) will be added to your booking. To avoid paying this fee you can pay by Air NZ Travelcard or POLi. Please see our help section  for further information.