All our trans-Tasman fares are eligible for Airpoints Dollars™ and Status Points, unless booked in N or F class (grabaseat™ fares) or purchased with Airpoints Dollars. Each fare has a different earning rate. For details see our Airpoints™ calculator.
Smart Saver vs Flexi, if you need more flexibility
When you're booking online, the Flexi fare option is one of the extras you can add. Most Business Premier™ fares are already Flexi fares, but sometimes there are discounted 'Business Saver' fares that are non-refundable and come with the Smart Saver rules.
Smart Saver fares are non-refundable, whereas Flexi fares are fully refundable. If you buy a Smart Saver fare and later upgrade it to a Flexi fare, only the upgrade portion will be eligible for a refund.
Name changes are not permitted on any fares, so you can't transfer them to another person.
Both Smart Saver and Flexi fares let you change your flights right up until departure. You'll have to pay any fare difference, and a service fee if not changing online.
For Smart Saver fares there's a booking change fee of NZD $100 per person (infants excluded), unless you're upgrading to Premium Economy or Business Premier on the same flight. There is no booking change fee for Flexi fares.
If you don't show up in time for your flight, with a Smart Saver fare that sector of your journey will be cancelled with no refund. With a Flexi fare however, a no show is fully refundable.
Seats to Suit, you can choose from six options
Our Seats to Suit fares allow you to choose from six seat options, so you'll only pay for the baggage allowance, comfort features and extras that you need.
To see a table that explains these fares visit our Seats to Suit page.
Card payment fee when booking
For bookings made in New Zealand
If you choose to pay by credit card, a card payment fee of NZD $6 (per person per one-way Australia journey) will be added to your booking. To avoid paying this fee you can pay by Airpoints Dollars, Air NZ Travelcard or POLi.
For bookings made in Australia
Paying for your booking with a charge, credit or debit card incurs a percentage based fee that differs by card type. To avoid paying this fee you can pay by Airpoints Dollars, Air NZ Travelcard or POLi.